MANILYN R. LANDINGIN
Al Barsha Dubai
Summary
Professional Attributes Customer Service Oriented Proficient communication and written skills Good organizational, management and negotiation skill Proficiency in using computers, calculator, and other machines required for transactions Outstanding customer relation skills and ability to ensure a customer priority culture Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends Skills Skills Customer Service Management Skills Critical Thinking Handling pressure Time Management
Overview
9
9
years of professional experience
Work History
Team leader
Kronfaly
Dubai, UAE
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
TEAM LEADER
MALAK AL TAWOUK RESTAURANT
12.2019 - 02.2023
- Managing the day to day activities of the team
- Motivating the team to achieve orgnizational goals
- Developing and implementing a timeline to achieve targets
- Delegating tasks to a team members
- Conducting training of team members to maximize their potential.
CASHIER
ACE HARDWARE PHILS.INC
05.2019 - 09.2019
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
- Operating scanners, scales, cash registers, and other electronics
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
CASHIER/GUEST SERVICE ATTENDANT
DUNKIN DONUT FOOD CORPORATION
08.2018 - 02.2019
- Obligated to welcome guest with warm smile Interacting with the costumer and accepting payment from them for products and services provided Working with check authentication appliances and credit card machine Take costumer order at the counter Receive payments and give change to the costumer Pack food items, make coffee and fill beverages of the costumer Function as the host/hosttes of the restaurant Make reservation for the costumer Receive food check from the waiters or costumers Appeal to impatient or irritated costumers, especially during rush hours Manage the register, including credit card and cash operation
SALES COORDINATOR
MAX RESTAURANT MAKATI
04.2018 - 07.2018
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Ensuring the adequacy of sales-related equipment or material Responding to complaints from customers and give after-sales support when requested Store and sort financial and non-financial data in electronic form and present reports Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Monitor the team’s progress, identify shortcomings and propose improvements
WAITRESS
GREENWICH RESTAURANT
09.2014 - 02.2018
- Serves each visitor respectfully, swiftly and effectively with an honest, positive, friendly, and exuberant attitude
- Responsibilities also include filing orders, receiving money, and carrying out suggestive selling while managing all cash issued and received during shift
- May need to perform smaller tasks to assist other personnel in quickly rounding up and closing the restaurant for the night
Education
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HOTEL AND RESTAURANT
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DATA CENTER COLLEGE OF THE PHILIPPINES
2017
Skills
- Staff Training
- Key Performance Indicators (KPI)
- Daily Workflow Improvement
- Leading Employees
Timeline
Team leader
Kronfaly
08.2023 - Current
TEAM LEADER
MALAK AL TAWOUK RESTAURANT
12.2019 - 02.2023
CASHIER
ACE HARDWARE PHILS.INC
05.2019 - 09.2019
CASHIER/GUEST SERVICE ATTENDANT
DUNKIN DONUT FOOD CORPORATION
08.2018 - 02.2019
SALES COORDINATOR
MAX RESTAURANT MAKATI
04.2018 - 07.2018
WAITRESS
GREENWICH RESTAURANT
09.2014 - 02.2018
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HOTEL AND RESTAURANT
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DATA CENTER COLLEGE OF THE PHILIPPINES
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