Summary
Overview
Work History
Education
Skills
Timeline
Projects
Projects
Generic
MANSOOR AHMAD

MANSOOR AHMAD

IT SUPERVISOR
Abu Dhabi,AZ

Summary

To build my career as IT Incharge / Senior Manager in Information Technology Industry, if given a chance, I would prove to preserve the standards of the company to the best of my knowledge and abilities. Work Exposure: (8 years of experience - Information Technology – Hospitality Industry)

Overview

10
10
years of professional experience

Work History

IT Incharge

NEHAL HOTEL ABU DHABI
ABU DHABI
08.2020 - Current
  • Developer Of Https://www.nehalhotel.com
  • Lead IT projects, including the design and deployment of new IT systems and services
  • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
  • Monitor the operation and security of all computer hardware and software to ensure a smooth operation
  • Maintain an accurate inventory for hardware and software to maintain an organized environment
  • Update room rates through Channel Manager Portal and contact new OTA's to bring more bookings.
  • Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  • Assess vendors and develop test strategies for new hardware and software | Troubleshoot hardware and
    software issues related to internal IT
  • Train selected hotel employees to take on major responsibilities of system managing in his absence
  • Implement Software base Hotspot system, monitor logs and make backup on daily basis.

IT Incharge

RAMADA BY WYNDHAM ABU DHABI CORNICHE
ABU DHABI
08.2017 - 09.2019
  • Handling and responsible for the operation of Information Technology (IT) for the property of 235 guest rooms, Banquet Hall, meeting rooms and F&B outlets.
  • Installation and Configuration of Windows Server and client operating environment.
  • Configuring and maintaining Active directory, DHCP, DNS etc. Installation and configuration of wireless Access Points. Installation and management of Cisco routers and switches.
  • Troubleshoots desktops, laptops and monitor all LAN infrastructure Maintaining the Micros and Opera server on Cluster environment .
  • Checking on daily basis recording & storage of all CCTV cameras and give assurance to secure consult on monthly basis.
  • Maintaining and configuring File & Print Server including quota management.
  • IPTV and Video on Demand from Located system , Managing IDF and MDF patch panels. Maintaining Hi Path PABX system, Configuration and scheduling of backup device and backup. Service and Maintenance of Various Computer peripherals, PC and Laptop computers.
  • Configuration and Maintaining routers and Switches. Configuration of LAN, Wireless LAN and Remote
    Desktop Connections. Internet configuration of ADSL Router and Broadband Router. Network Cabling, Crimping and Punching etc.
  • Diagnose hardware and software problems, and replace defective components Coordinating with all the vendors and suppliers for AMC and Warranty. Maintain up-to-date detailed knowledge and records of all AMC Contract System changes, updates, enhancements.
  • 24 hrs available for support on call.

IT Support Officer

Chen One
Multan
09.2016 - 08.2017
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Identify computer or network equipment shortages and place orders
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule

IT Incharge

LAL Group of Industries
Multan
09.2013 - 01.2016
  • Manage information technology and computer systems
  • Plan, organize, control and evaluate IT and electronic data operations
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Design, develop, implement and coordinate systems, policies and procedures
  • ZK 702 Bio Matrix assembling
  • Ensure security of data, network access and backup systems
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost e􀁍ectiveness

IT Assistant

RAMADA BY WYNDHAM MULTAN
Multan
04.2011 - 10.2013
  • Monitor the operation and security of all computer hardware and ensure that it is operating properly
  • Serve as primary contact for all servicing of computers, printers, etc.
  • Maintain a sufficient inventory of all o􀁍ice and computer supplies
  • Maintain all hardware and software logs updated as per departmental working procedures
  • Maintain the documentation of all hardware configuration and inventory
  • Maintain the documentation of the telephone system configuration and all MPT lines
  • Understand all the department working procedures and perform the related tasks as described
  • Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
  • Maintain all users access request and authorizations (Win2000, E-mail, Munshi 9 PMS)
  • Respond to all users request and provide them with adequate support.

Education

No Degree - 2 Years Vocational Diploma of IT

Pakistan Institute of Technical Skills
Rawalpindi Pakistan
04.2001 -

Skills

  • Opera, Micros 3700, FMC, SUN System, Smart Tel PABX , OXi Server
  • Active Directory
  • HTML, Dreamweaver
  • Anevia
  • Ecommerce
  • Front End Web Development , HTML, CSS
  • Inpage, Adobe Photoshop
  • IPTV Server Configurations (Cent OS)
  • Server Handling (ISA Server, Domain Server, Backup server, Contact Directory Configurations , VPN Server)

Timeline

IT Incharge

NEHAL HOTEL ABU DHABI
08.2020 - Current

IT Incharge

RAMADA BY WYNDHAM ABU DHABI CORNICHE
08.2017 - 09.2019

IT Support Officer

Chen One
09.2016 - 08.2017

IT Incharge

LAL Group of Industries
09.2013 - 01.2016

IT Assistant

RAMADA BY WYNDHAM MULTAN
04.2011 - 10.2013

No Degree - 2 Years Vocational Diploma of IT

Pakistan Institute of Technical Skills
04.2001 -

Projects

Wifi Hotspot System
(09/2020 - Present)

  • Implement Software based WiFI Hotspot System.
  • Integrate Hotspot System with PMS for connecting WIFI automatic by entering last name and room number.
  • Integrate High speed Internet with Credit card to generate more Revenue.
  • Collect guest data through hotspot system for Marketing purpose.

IPTV System
(01/2018 - 04/2018)

  • Upon Check-inn guest can see Welcome message on the TV screen.
  • Gest can See their Restaurant and hotel bill.
  • Guest can watch hotel promotions on the Tv screen .
  • Guests can see latest currency rate and near by places on the Tv screen.

Projects

Wifi Hotspot System
(09/2020 - Present)

  • Implement Software based WiFI Hotspot System.
  • Integrate Hotspot System with PMS for connecting WIFI automatic by entering last name and room number.
  • Integrate High speed Internet with Credit card to generate more Revenue.
  • Collect guest data through hotspot system for Marketing purpose.

IPTV System
(01/2018 - 04/2018)

  • Upon Check-inn guest can see Welcome message on the TV screen.
  • Gest can See their Restaurant and hotel bill.
  • Guest can watch hotel promotions on the Tv screen .
  • Guests can see latest currency rate and near by places on the Tv screen.
MANSOOR AHMADIT SUPERVISOR