Ravi Bedi

• Wrote policy, procedure and manuals governing internal IT use.
• Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
• Oversaw IT department operations and training.
• Managed network and system performance, conducting troubleshooting, security patching and maintenance.
• Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
• Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
• Supervising the works necessary to connect hotel systems with the local ISP.
• Installing, programming and preparing all internal software for usage.
• Setting up a fully functioning and professional acting IT Department as per company standards and guidelines.
• Coordinating technology installations, upgrades, and maintenance.
• Selecting and purchasing new and replacement hardware and software, when necessary.
• Testing, troubleshooting, and modifying information systems so that they operate effectively.
• Remaining up to date with advances in technology and industry best practices
• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

• Supervise and maintain Hotel Systems (Opera, Micros, FBM Materials System, Triton , Nevotek, IPTV, HSIA, IP Telephony , etc.)
• Managing Cisco Edge Switches , Core switches.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
• Oversaw development and implementation of improvements to support and network operations.
• Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
• Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
• Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.

• Set technology directions that deliver improved service and product delivery to our guests.
• Work with business and IT contacts to identify sources for, and implement collection mechanism to provide metrics and reporting Managing Wish.Net PMS, Touche POS , WebProlofic, Antivirus Server,Ving Card and Smart tel, Interfaces , Vikas Application,Coordinated with PMS application team ,Managing Files and Documentation ,along with high-end servers.
• Reviewed system and network performance to make proactive adjustments based on established IT policies.
• Maintained current software licenses and patched applications to stay up-to-date with latest features.
• Managed network security and filtering settings.
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Configured hardware, devices and software to set up work stations for employees.
• Removed malware, ransomware and other threats from laptops and desktop systems.

Key Result Areas:.
Entrusted with the following responsibilities:.
Delivering good service to the guest with full compliance.
Writing daily print and system reports and maintaining appropriate records.
Responsible for ensuring smooth functioning of all IT operations.
Providing 24*7 support for all emergencies that may arise in the company archives.
Manage crisis and emergency situations and develop loss prevention methods/mechanisms and contingency plan for the company.
Ensure smooth operations and maintain proper decorum and discipline by implementing and amending policies and procedures.
Identified problems with computer hardware and network systems, performed troubleshooting techniques to resolve.
Implemented and managed wireless devices, multi-site network infrastructure at multiple locations, developed and implemented business intelligence.
Played a key role in the ongoing design, re-evaluation and optimization of the network to keep pace with the growth of the company.
Configured and implemented IT initiatives to produce measurable business value.

Key Result Areas:.
Entrusted with the following responsibilities:.
Delivering good service to the guest with full compliance.
Writing daily print and system reports and maintaining appropriate records.
Responsible for ensuring smooth functioning of all IT operations.
Providing 24.
7 support for all emergencies that may arise in the corporate archives.
Manage crisis and emergency situations and develop loss prevention methods/mechanisms and contingency plan.
Ensure smooth operations and maintain proper decorum and discipline by implementing and modifying policies and procedures.

• Maintaining & verifying the checklists of switches, DVR, Media convertors, Routers, Access Point and Exchange Cards o Updating all the databases of assigned IP addresses, hardware components, inventory control nos., installed patches in excel sheets on a regular basis.