Manisha Biswakarma
Dubai,UAE
Summary
Meticulous clerical professional versed in file and document management. Oversees failing needs and data entry updates to maintain accuracy. Diligent and energetic clerk with 1 years of administrative support experience. Instils confidence in students with encouragement and facilitates learning-focused lessons. Focused on delivering interesting lessons for maximum engagement and retention. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Strengths include leveraging data to optimise approaches and capitalising on new opportunities.
Overview
6
6
years of professional experience
Work history
Archive clerk
Golden Tulip Deira hotel LLC
dubai, UAE
2023.02 - Current
- Maintained and recorded gift certificate documentation for accurate financial records.
- Operated cash registers with proficiency during high-volume shopping times, reducing customer queues.
- Handled diverse customer queries, providing accurate store, product and service information.
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
counselor
New york future education
kantmandu, Nepal
2021.03 - 2023.01
- Co-facilitated weekly support groups and provided individual counselling to upper school students with social adjustment problems.
- Increased customer satisfaction by resolving issues.
- Ensured strict confidentiality of student information through the secure and appropriate filing and storage of documents.
- Provided empathetic and effective counselling on academic and personal issues in group and one-to-one settings.
- Designed learning plans tailored to individual needs.
- Employed variety of mediums to convey learning concepts.
Customer sales assistant
Futurecraft Securities analysis Pvt Ltd
Pune, Indi
2018.06 - 2022.01
- Handled customer enquiries promptly and professionally, consistently exceeding satisfaction KPIs.
- Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.
- Performed daily opening and closing functions and inventory management.
- Prepared targeted, personalised sales proposals, achieving lead conversion.
- Managed social media accounts, running contests, ads and promotions to generate new followers.
Education
Bachelor of Arts -
Heralds' International college
NepalSkills
- Customer relations
- Store appearance upkeep
- Credit card payment processing
- Customer greeting
- Money management
- Service upselling
- Product recommendations
- Proven sales techniques
- Managerial decision-making
- Operations coordination
Languages
English
Advanced
Hindi
Fluent
Nepali
Native
Timeline
Archive clerk
Golden Tulip Deira hotel LLC
2023.02 - Current
counselor
New york future education
2021.03 - 2023.01
Customer sales assistant
Futurecraft Securities analysis Pvt Ltd
2018.06 - 2022.01
Bachelor of Arts -
Heralds' International college