Mardhuyat Affane
Sharjah
Summary
Proactive and organized individual with a versatile background in retail. Known for strong customer relationship management and teamwork skills, delivering exceptional service and achieving sales goals. Ready to support enhanced customer experiences and drive sales success. Dynamic retail sales associate with proven skills in customer engagement and visual merchandising. Achieved sales goals through effective team collaboration and a commitment to enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
CAMAÏEU
Marseille
07.2018 - 02.2020
- Maintained merchandise presentation to align with CAMAÏEU's visual standards.
- Collaborated with team members to achieve daily sales goals.
- Engaged in customer service activities, resolving inquiries and complaints effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Babysitter
Freelance
Marseille
12.2017 - 05.2018
- Supervised children during playtime and daily activities.
- Assisted with homework, providing guidance and encouragement for learning.
- Maintained a safe and clean environment for children.
- Organized engaging games and creative projects for children.
- Scheduled and coordinated daily routines for children.
Customer Advisor
DÉPÔT AGROVETERINAIRE
MORONI
06.2017 - 08.2017
- Assisted customers with product selection and provided detailed information.
- Responded to customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to enhance customer service standards.
- Educated customers on product usage and benefits for better satisfaction.
Education
Associate of Arts - Languages
Istanbul University Language Center
Istanbul, Turkey09-2022
High School Diploma -
Groupe Scolaire Avenir
Moroni, Comoros 07-2017
Skills
- Visual merchandising
- Customer engagement
- Sales strategies
- Customer relationship management
- Team collaboration
- Sales techniques
- Effective communication
- Organizational skills
- Teamwork and collaboration
- Retail sales
- Customer assistance
- Customer needs assessment
- Brand representation
- Merchandise presentation
- Relationship building
Languages
French
Native
Native
English
Intermediate (B1)
B1
Turkish
Intermediate (B1)
B1
Hobbies
- Fashion
- Sports
- Listen to Mu
Timeline
Retail Sales Associate
CAMAÏEU
07.2018 - 02.2020
Babysitter
Freelance
12.2017 - 05.2018
Customer Advisor
DÉPÔT AGROVETERINAIRE
06.2017 - 08.2017
Associate of Arts - Languages
Istanbul University Language Center
High School Diploma -
Groupe Scolaire Avenir