Hi, I’m
MARIA CHARISMA CONTAOI
Al Ain
Summary
Productive Senior Pharmacist with proven track record of excellent customer service and consistent results. Possesses excellent communication skills, professional attitude and keen attention to detail. Dedicated to using latest technologies and processes to deliver highest level of efficiency. Strong trainer and focused on teaching junior team members about policies and successful strategies to reduce errors and improve service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
years of professional experience
1
Certification
Work History
Al Ain Hospital - SEHA
Senior Pharmacist
04.2011 - Current
Job overview
- Functions as a hospital informatics pharmacist, in charge of maintaining pharmacy system usability by actively participating in project implementation, system validation, continuous education, and training.
- Established strong policies governing pharmacy operations.
- Coached staff on how to properly dispense medications, fill orders and serve customers using the hospital information technology system.
- Supervised and coached a team of pharmacy technicians and trainees.
- Assists other pharmacy staff with drug inventory, purchasing, and receiving.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Completed accurate cycle counts, and inventory management.
- Performed technical processes required to dispense medications to patients.
- Closely monitored department performance metrics.
Al Ain Hospital - SEHA
Pharmacist
10.2006 - 04.2011
Job overview
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
North West Armed Forces Hospital (NWAFH)
Pharmacy Technician
06.2001 - 09.2006
Job overview
- Counted and labeled prescriptions with correct item and quantity.
- Prepared IV admixtures and medication trolleys for unit-dose dispensing to the wards.
- Entered and processed patients' prescriptions into the hospital information system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from healthcare providers.
Bicolandia Drug Corp. - franchisee of Mercury Drug Corp.
Community Pharmacist
09.1998 - 05.2001
Job overview
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Managed drug and supply inventories.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Reconstituted oral liquids.
- Performed technical processes required to dispense medications to patients.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Counseled customers on medications, appropriate dosage and potential side effects.
Education
Centro Escolar University , Mendiola, Manila, Philippines
Bachelor of Science from Pharmacy
10.1997
Skills
- Medical Equipment Usage
- Staff Training
- Drug Inventory Control
- Automation Systems
- Physician Order Verification
- Hospital Staff Support
- Computer Billing Systems
- Pharmaceutical Services
- Supply Procurement
- Administrative Support
- Insurance Claim Processing Software
- Fill Orders
Certification
- Certified Cerner Application Specialist, Cerner - 2006 to Present
- UAE Licensed Pharmacist - 2001 to Present
- Philippines Licensed Pharmacist - 1998 to Present
Hobbies: Walking, Cycling and Cooking
These activities helps me relax and unwind from a busy day. As family, we share this love for outdoors which also give us time to bond and spend time together away from the hustle and bustle of social media, gadgets, TV etc.
Languages
English
Advanced (C1)
Filipino
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Timeline
Senior Pharmacist
Al Ain Hospital - SEHA
04.2011 - Current
Pharmacist
Al Ain Hospital - SEHA
10.2006 - 04.2011
Pharmacy Technician
North West Armed Forces Hospital (NWAFH)
06.2001 - 09.2006
Community Pharmacist
Bicolandia Drug Corp. - franchisee of Mercury Drug Corp.
09.1998 - 05.2001
Centro Escolar University
Bachelor of Science from Pharmacy
- Certified Cerner Application Specialist, Cerner - 2006 to Present
- UAE Licensed Pharmacist - 2001 to Present
- Philippines Licensed Pharmacist - 1998 to Present
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