MARIANNE FRANCES PERANTE

• Ensured accurate flight creation and synchronization in DCS and DMIS systems, including updates to aircraft
• Coordinated seating arrangements for passengers with special needs and group bookings in line with contractual agreements.
• Completed all flight editing and input of operational remarks prior to check-in counter opening.
• Executed all post-departure procedures promptly after aircraft departure.

•Conduct safety briefings at the beginning of the shift to ensure that all

safety standards are adhered to and to discuss to my team my

expectations during the shift.

•Ensures implementation of work instructions is done to ensure smooth

operation is adhered.

•Escalates issues to the Duty Officer on shift when relevant to ensure that

proper corrective measures are followed up on.

•Maintains appropriate records and documentation for the shift.

•To make sure all bags that come to my carousel are reconciled and sent

to the bay on time to avoid delay.

•Providing all admin support through the preparation of an online/training

session.

•Assisting the trainer and delegates with all their requirements.

•To monitor the attendance of the delegate throughout the session.

•Providing direct support to the accounts department and preparing quotations.

•Following up to clients regarding their payment through emails and calls.

•Responsible for gathering accounting reports and efficiently filing them.

•Updating and preparing procedural documentation in the software.