Summary
Overview
Work history
Education
Skills
Websites
LANGUAGES
Affiliations
Accomplishments
Certification
ADDITIONAL INFORMATON
Timeline
Generic
Marina Putivtseva

Marina Putivtseva

Dubai,UAE

Summary

Hospitality professional with 6+ years of international experience delivering premium guest service in luxury dining and multicultural environments. Recognized for polished communication, professionalism, and high service standards. Experienced in handling international guests and maintaining excellence under pressure. Multilingual and highly adaptable.

Overview

9
9
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

HEAD WAITRESS

Jumeirah Pierchic (Fine Dining) — Dubai, UAE
DUBAI, UAE
2024.10 - Current

• Delivered luxury-level service to international guests in premium dining environment
• Managed guest relations and handled service recovery situations
• Maintained highest hospitality and hygiene standards
• Trained new team members in service excellence procedures
• Coordinated closely with kitchen and service teams during high-pressure periods
• Received positive guest feedback for professionalism and attentiveness

English Teacher

Thailand / Russia
Bangkok / Rostov-on-Don, Thailand / Russia
2021.05 - 2024.09

• Managed groups in structured environments
• Communicated complex information clearly and calmly
• Resolved interpersonal conflicts effectively
• Worked in multicultural classrooms
• Built trust and rapport with students and parents

Customer Service Roles

USA (Hospitality & Guest)
, USA
2017.06 - 2019.10

• Assisted guests in high-traffic customer environments
• Maintained service and safety standards
• Supported team operations and guest satisfaction

Education

Bachelor's degree - teaching of English and German

A.P.Chekhov Taganrog Institute (branch) " Rostov State University of Economics (RINH)"
Russia
2015.09 - 2021.07

Skills

Premium guest service
Luxury hospitality standards
VIP guest interaction
Cultural sensitivity

Cross-cultural awareness

Work prioritization

Tactful conflict mediation

Attention to details

LANGUAGES

Russian
Native
English
Advanced (C1)
German
Intermediate

Affiliations

  • Reading and personal development, travelling and exploring new cultures

Accomplishments

    Praised by guests for exceptional service and professionalism in hospitality.

    Recognized for teamwork, adaptability, and communication in dynamic environments.

    Received positive feedback from students and parents for engaging teaching.

Certification

TESOL Certificate 《Teach English Now! Foundational Principles》/Coursera/ 2021

Online non-credit course authorized by XMA Logistics /USA/ 2019

ADDITIONAL INFORMATON

Location: Dubai, UAE
Open to relocation: Yes
Available for shift work: Yes
Customer-facing international experience: UAE / USA / Thailand

Timeline

HEAD WAITRESS

Jumeirah Pierchic (Fine Dining) — Dubai, UAE
2024.10 - Current

English Teacher

Thailand / Russia
2021.05 - 2024.09

Customer Service Roles

USA (Hospitality & Guest)
2017.06 - 2019.10

Bachelor's degree - teaching of English and German

A.P.Chekhov Taganrog Institute (branch) " Rostov State University of Economics (RINH)"
2015.09 - 2021.07
Marina Putivtseva