

Hospitality professional with 6+ years of international experience delivering premium guest service in luxury dining and multicultural environments. Recognized for polished communication, professionalism, and high service standards. Experienced in handling international guests and maintaining excellence under pressure. Multilingual and highly adaptable.
• Delivered luxury-level service to international guests in premium dining environment
• Managed guest relations and handled service recovery situations
• Maintained highest hospitality and hygiene standards
• Trained new team members in service excellence procedures
• Coordinated closely with kitchen and service teams during high-pressure periods
• Received positive guest feedback for professionalism and attentiveness
• Managed groups in structured environments
• Communicated complex information clearly and calmly
• Resolved interpersonal conflicts effectively
• Worked in multicultural classrooms
• Built trust and rapport with students and parents
• Assisted guests in high-traffic customer environments
• Maintained service and safety standards
• Supported team operations and guest satisfaction
Premium guest service
Luxury hospitality standards
VIP guest interaction
Cultural sensitivity
Cross-cultural awareness
Work prioritization
Tactful conflict mediation
Attention to details
Praised by guests for exceptional service and professionalism in hospitality.
Recognized for teamwork, adaptability, and communication in dynamic environments.
Received positive feedback from students and parents for engaging teaching.
TESOL Certificate 《Teach English Now! Foundational Principles》/Coursera/ 2021
Online non-credit course authorized by XMA Logistics /USA/ 2019
Location: Dubai, UAE
Open to relocation: Yes
Available for shift work: Yes
Customer-facing international experience: UAE / USA / Thailand