MARK JOSEPH CRUZ
DUBAI,UAE
Summary
Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
SALES ASSISTANT/STOCK CONTROLLER
VAULT.DXB (Luxury Bags and Shoes)
DUBAI, UAE
10.2023 - Current
- Preparing orders. Making sure that items are correct and no damage, sealed in with correct packaging.
- Creating and executing effective sales and marketing campaigns.
- Developed an efficient way that organized and update the inventory.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Examine customer trends to help inform stocks decision.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
SALES ASSISTANT/VISUAL MERCHANDISER
HOMESMITHS
DUBAI, UAE
06.2022 - 09.2023
- Ensure that stores, shelves or websites are stocked with the right types and quantities of products.
- Display, arrange, price, and rotate products in store.
- Maintain store shelves by removing dated or damaged products.
- Monitor store inventory based on sales and intake.
- Optimize sales volume and profitability by identifying profitable lines and bestsellers.
- Make recommendations for promotional strategies using sales and pricing data.
- Work and communicate with buyers, suppliers, stores, and distributors.
FASHION ADVISOR
COTTON-ON
DUBAI, UAE
04.2021 - 05.2022
- Provided expert style guidance to help customers make informed decisions.
- Delivered exceptional customer service by understanding and catering to individual style preferences.
- Enhanced overall store image with meticulous visual merchandising.
- Engaged in ongoing trend research, resulting in up-to-date fashion recommendations.
STORE SUPERVISOR
NIVIA SPORTS (ASZVENTURE)
DUBAI, UAE
06.2018 - 03.2021
- Planning promotion for slow moving items
- Schedule making
- Analyzing reports
- Suggesting plan
- Leading stock take process
- Merchandising of the items properly
STORE SUPERVISOR
THE TOY STORE (GULF GREETINGS GEN.TRADING LLC)
DUBAI, UAE
12.2012 - 02.2017
- Provide accurate feedback on future buying trends to their respective employers.
- Scan items and ensure pricing is correct.
- Greet customers and ask what they need.
- Count money in cash drawers at the beginning of shifts to ensure the amounts are correct, and give adequate change.
- Identify interested and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
- Practice demonstrations to ensure that they will run smoothly.
- Provide product information using lectures.
- Prepare and alter presentation contents to target specific audiences.
- Describe menu items to customers or suggests product that might appeal to them.
- Order and receive stock supplies or retail products.
SALES REPRESENTATIVE
PHILVENT CORPORATION
LAGUNA, PHILIPPINES
12.2011 - 04.2012
- Responsible for giving customers satisfaction on the selling products.
- Responsible for the daily inventory and ordering for the use of the outlet.
- Helping manager to meet the sales target.
- Follow-up the old clients for the satisfaction of the products.
- Receiving and maintaining of deliveries.
- Endorsing and convincing the new products on the clients.
STOCK MAN
GOLDILOCKS RESTAURANT
LAGUNA, PHILIPPINES
12.2009 - 05.2010
- Receiving, moving, checking and storing incoming goods.
- Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.
- Making sure that all inventory processes are completed on the same day.
- Moving and organizing stock.
- Moving items through the warehouse from receipt to dispatch to customers.
- Accurately updating all data into computer and manual recording systems.
Education
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - MAJOR IN MARKETING
POLYTHECHNIC UNIVERSITY OF THE PHILIPPINES
06.2008 - 04.2012
SECONDARY -
SAMPAGUITA NATIONAL HIGH SCHOOL
PHILIPPINESPRIMARY -
LANGGAM ELEMENTARY SCHOOL
PHILIPPINESSkills
- Demonstrations expertise
- Positive attitude
- Sales target achievement
- Initiative taking
- Strong empathy
- Visual merchandising
- Stock control
- Customer Service
- Confident communicator
- Retail KPI tracking
Certification
- Valid UAE Driver's License
- University Diploma
- Certification Of Recognition (Homesmiths)
- Letter Of Appreciations (Gulf Greetings)
Timeline
SALES ASSISTANT/STOCK CONTROLLER
VAULT.DXB (Luxury Bags and Shoes)
10.2023 - Current
SALES ASSISTANT/VISUAL MERCHANDISER
HOMESMITHS
06.2022 - 09.2023
FASHION ADVISOR
COTTON-ON
04.2021 - 05.2022
STORE SUPERVISOR
NIVIA SPORTS (ASZVENTURE)
06.2018 - 03.2021
STORE SUPERVISOR
THE TOY STORE (GULF GREETINGS GEN.TRADING LLC)
12.2012 - 02.2017
SALES REPRESENTATIVE
PHILVENT CORPORATION
12.2011 - 04.2012
STOCK MAN
GOLDILOCKS RESTAURANT
12.2009 - 05.2010
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION - MAJOR IN MARKETING
POLYTHECHNIC UNIVERSITY OF THE PHILIPPINES
06.2008 - 04.2012
SECONDARY -
SAMPAGUITA NATIONAL HIGH SCHOOL
PRIMARY -
LANGGAM ELEMENTARY SCHOOL
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