MARWAN IBRAHIM AL LAMI
Dubai
Summary
Bilingual (Arabic/English) executive leader with 20+ years of progressive experience in Administrative, Operations, Human Resources, Project Management, and Public Relations across the United States, Egypt, and the GCC (Qatar, UAE). Proven track record building HR and operational infrastructure for growth-stage organizations, leading cross-functional teams, and driving measurable performance through KPI-based management. MBA in Human Resources Management. Adept at translating strategic vision into operational execution across multicultural, multinational environments.
Overview
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Executive Director / Operations & HR
Dynamic Employment Services LLC
Dubai
03.2022 - Current
- Directed end-to-end operations and HR strategy, overseeing recruitment, workforce planning, policy development, and regulatory compliance with UAE labor law to enhance organizational effectiveness.
- Manage full project lifecycles — planning, budgeting, resourcing, and delivery — for operational and HR initiatives, ensuring on-time, on-budget execution.
- Design and track organizational KPIs across departments, using data-driven reviews to improve service delivery, staff productivity, and client retention.
- Mentored and managed department heads and support staff, cultivating a performance-driven culture and establishing a succession pipeline for leadership continuity.
- Oversee administration, facilities, and vendor/contract management, driving cost efficiencies and process standardization across departments.
- Led public relations and stakeholder engagement with clients, government entities, and partner agencies, reinforcing the company's market position and fostering strategic partnerships.
Senior Executive Assistant / Project Management
Gulf Project Solutions
Doha
03.2017 - 03.2022
- Supported C-suite leadership in strategic planning and project coordination, enhancing executive decision-making across multiple concurrent projects.
- Coordinated project schedules, budgets, and resource allocation, tracking progress against KPIs and reporting status to senior stakeholders.
- Managed cross-functional communication between operations, HR, finance, and external contractors to ensure aligned project execution.
- Managed sensitive administrative, HR, and public relations matters, ensuring effective stakeholder correspondence and government liaison.
- Streamlined executive office administration and reporting processes, reducing turnaround time on leadership requests.
Security Manager
United Protective Services
Houston
11.2012 - 03.2017
- Managed daily operations of security personnel and programs, optimizing staffing, scheduling, training, and performance evaluation to enhance team effectiveness.
- Oversaw budgeting and resource planning for security operations team, ensuring efficient allocation of funds and personnel.
- Developed and enforced operational policies and procedures, ensuring compliance with client, legal, and safety requirements.
- Built and tracked operational KPIs for incident response, staffing coverage, and client satisfaction.
- Liaised with clients and stakeholders, fostering relationships and effectively resolving escalations to maintain service quality.
Executive Assistant
Hines
Houston
05.2009 - 11.2012
- Provided high-level administrative and operational support to senior executives in a major commercial real estate firm.
- Coordinated scheduling, correspondence, travel, and management of confidential documentation for leadership, ensuring smooth operations.
- Facilitated communication between executive leadership and tenants, enhancing relationships with external stakeholders.
- Assisted with vendor coordination and budget tracking, providing accurate reporting for property operations and projects.
Administrator Assistant
Star Management Consultancy
Cairo
09.2006 - 05.2009
- Coordinated logistics and scheduling, ensuring smooth office operations for consulting teams.
- Delivered administrative and operational support for consulting engagements, enhancing client satisfaction.
- Prepared comprehensive reports and documentation to facilitate project management and client communication.
Education
MBA - Business Administration Human Resources Management
American InterContinental University
Houston, TX 07.2014 - 09.2016
Skills
- Operations Management
- Administration Assistant
- Project Management
- KPI management
- Corporate Communication
- Organizational Leadership
- Budgeting & Cost Control
- Stakeholder relations
- Team leadership
- Public Relations
- Executive reporting
Languages
Arabic — Native, English — Fluent (Bilingual Professional Proficiency)
Personal Information
Title: Executive Director — Operations & Human Resources
Timeline
Executive Director / Operations & HR
Dynamic Employment Services LLC
03.2022 - Current
Senior Executive Assistant / Project Management
Gulf Project Solutions
03.2017 - 03.2022
MBA - Business Administration Human Resources Management
American InterContinental University
07.2014 - 09.2016
Security Manager
United Protective Services
11.2012 - 03.2017
Executive Assistant
Hines
05.2009 - 11.2012
Administrator Assistant
Star Management Consultancy
09.2006 - 05.2009