MARY PRIYANKA MATHEW

• Doing Outbound holiday operations and sales
• Arranges travel plans for the customers in their area of choice to visit or stay and give suggestions also according to their preference
• Experience in Customized and Group departures of all major destinations
• Having good contacts with local and International DMC
• Negotiations with DMC in terms of rate negotiation for groups
• Online flight tickets bookings and visa support
• Making presentations to travel groups
• Making alternative arrangements for customers who had interrupted by unforeseen issues during trips.

Doing Inbound and Outbound holiday packages

. Experience in customized and group departures bookings to various destinations

Maintaining client relations by providing strategic support and identifying new opportunities.

Advocated for product and service enhancements, underpinning profit maximization and client satisfaction efforts. Achieved consistent sales excellence, and surpassing quarterly financial goals.

Excelled in client retention, delivering insightful market intelligence and guidance, fostering long-term business alliances

• Escorted group tour to China with 32 pax in 2018
• Experience in Customized and Group departures of Domestic and International Tours
• Explaining the different holiday packages that are currently available and recommending the most appropriate plans for individual travelers
• Writing accurate and clear reports following the completion of a trip
• Achieving growth and hitting sales targets by successfully managing the sales team
• Develop existing accounts and conduct quarterly reviews with junior staffs to ensure accounts are on pace to meet targeted goals
• Making alternative arrangements for customers who had interrupted by unforeseen issues during their trips.

• Creating outbound holiday packages for Air Arabia and Cozmo Holidays
• Handling the queries received by email and ads
• Providing general and specific advice about different travel destinations
• Visa assistance for Outbound packages.

• Escorted Group tour to Dubai with 120 students
• Arrange Transfers, Hotel bookings and Outbound packages for corporate clients and walk-ins
• Presentation done for Dubai and London groups
• Customer feedback collection.

• Done Domestic and International tours
• Cruise bookings to far east countries
• Assisted in Fixed group departures
• Negotiating with DMC and hotels for better rates.