Mary grace Guillermo
United Arab Emirates
Summary
Accomplished sales professional with extensive expertise in product knowledge, customer service excellence, and sales forecasting. Proven track record of creating compelling sales presentations and understanding customer needs to achieve sales targets consistently. Demonstrates exceptional time management skills, ensuring efficient workflow and goal attainment. Committed to leveraging skills to drive business growth and exceed performance expectations.
Overview
10
10
years of professional experience
Work History
Sales officer
Crown jewelry by Sphinx
Dubai, United Arab Emirates
10.2023 - Current
- Increased sales volume by cultivating strong relationships with clients.
- Delivered exceptional customer service to maximise client satisfaction.
- Organised product demonstrations for potential customers, generated interest in products.
- Implemented effective sales presentations for increased product awareness.
Hygiene Coordinator
Lulu hypermarket
Dubai, United Arab Emirates
01.2021 - 09.2023
- Responsible for ensuring overall hygiene activities in the food production areas.
- Conduct internal audits to ensure are compliance with UAE laws.
- Evaluate the corrective actions taken for the non-conformance noted during the audits.
- Manage and maintain food safety documentation and records.
Cashier
lulu hypermarket
Dubai, United Arab Emirates
03.2018 - 01.2021
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
Sales promoter
lulu hypermarket
Dubai, United Arab Emirates
01.2016 - 03.2018
- Enhanced customer understanding by conducting interactive product demonstrations.
- Managed inventory for smooth sales operations.
- Boosted brand awareness with engaging promotional strategies.
- Facilitated consumer buying decisions to increase sales conversions.
Customer service representative
Ultra Mega Supermarket
Manila , Philippines
06.2014 - 10.2015
- Improved customer satisfaction by effectively handling complaints and inquiries.
- Managed high volume of inbound calls for quick resolution of customer issues.
- Ensured smooth running of operations with timely preparation of reports.
- Facilitated customer loyalty programmes to enhance customer retention.
Education
Bachelor of elementary education - Major in special eduacation
Filamer Christian University
Roxas City, Philippines /2010 - /2013
Skills
- Product knowledge
- Customer service excellence
- Sales forecasting
- Sales presentations creation
- Understanding customer needs
- Achieving sales targets
- Time management
ACCHIEVEMENT/TRAINING
- TSI Quality person in charge award
- Basic food safety - Food safety service training (Certified)
- Fire and and safety training (Certified0
Timeline
Sales officer
Crown jewelry by Sphinx
10.2023 - Current
Hygiene Coordinator
Lulu hypermarket
01.2021 - 09.2023
Cashier
lulu hypermarket
03.2018 - 01.2021
Sales promoter
lulu hypermarket
01.2016 - 03.2018
Customer service representative
Ultra Mega Supermarket
06.2014 - 10.2015
Bachelor of elementary education - Major in special eduacation
Filamer Christian University
/2010 - /2013
Similar Profiles
Ashley YoungAshley Young
Area Residential Supervisor at Sphinx ResidentialArea Residential Supervisor at Sphinx Residential
Charuhas ShelarCharuhas Shelar
Assistant Vice President at Sphinx WorldBizAssistant Vice President at Sphinx WorldBiz
Linxi YaoLinxi Yao
Study Abroad Guidance Counselor at Sphinx International Art EducationStudy Abroad Guidance Counselor at Sphinx International Art Education