Mazin Saleh
Dubai,UAE
Summary
Takes on client-facing roles with confidence, leveraging upselling expertise, hospitality experience, and engineering background. Committed to delivering exceptional service and consistent performance.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Receptionist
Atlantis The Palm
Dubai, United Arab Emirates
05.2022 - Current
- Provide efficient, friendly service to all guests at check-in and check-out
- Ensure smooth and accurate cashiering and transaction handling
- Offer personalized service and solutions for guest requests throughout their stay
- Share information and support guests with special requirements
- Collaborate with team members to ensure a seamless front desk operation
Receptionist
Address Beach Resort - Emaar
Dubai
11.2020 - 04.2022
- Perform all check-in and check-out tasks
- Inform customers about payment methods and verify their credit card data
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and
amenities
- Respond to clients' complaints in a timely and professional manner
- Upsell additional facilities and services, when appropriate
Researcher And Team Leader
International Rescue Committee IRC
Amman, Jordan
11.2018 - 05.2019
- Managed work with team members to identify project goals
- Research methods, variables, and othertest parameters
- Choose how to collect data and offer recommendations on evaluating the project
- Make research schedules to monitorthe activities ofresearch teams.
Education
Bachelor of Science - Petroleum Engineering
Baath University
Skills
- Excellent communication skills
- Strong team-working skills
- Problem-solving
- Typing speed – 50 wp m with 95%
accuracy
- Analyzing
- Microsoft Office
- Mathematics proficiency
- Schedule management
- Sales techniques
Achievement
establish a nonprofit fingerprint project for an anti-bullying Innovation lab
IRC, Amman (Jordan) 01/5/2018–Present
Languages
Arabic
Native language
Arabic
Native
English
Fluent
Certification
• DUBAI WAY L2:
Dubai preparation for international travelers is administered
by Dubai College of Tourism for Dubai Corporation of Tourism and Commerce
marketing 22/09/21
• DESIGN SPRINT IRC: Amman (Jordan)
A design sprint is a time-constrained, five-phase process that uses design
thinking to reduce the risk when bringing a new product,
service, or feature to the market.
• BUSINESS BUILDING: Spark, Amman (Jordan) 02/09/2018
• ACCOUNTANT PRINCIPLES: Homs (Syria) 01/02/2016
• International Computer Driving License ICDL: European Computer
Driving License Foundation 13-Jun-2017
Volunteering
Expo 2020 Dubai Site operations Team leader September 2020
- Led volunteers in the area, supervising and assigning roles.
- Supporting the team members in providing the best service to the
guests while following the laws of Expo 2020 and safety laws.
- Immediately report any problems that may be encountered in the area to the
area administrator.
Timeline
Receptionist
Atlantis The Palm
05.2022 - Current
Receptionist
Address Beach Resort - Emaar
11.2020 - 04.2022
Researcher And Team Leader
International Rescue Committee IRC
11.2018 - 05.2019
Bachelor of Science - Petroleum Engineering
Baath University
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