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Seller Support Associate with 4 years of experience in providing proficiency, commitment and productivity to online sellers. Exceptionally strong performance working independently or in team environments. Specializes in building client relationships and exceeding core metrics for service.

Experienced professional with a
strong background in technology-
related roles. Proficient in software
development, system
administration, and technical
support. Skilled in problem-solving
and optimizing performance.
Capable of managing projects and
collaborating effectively with teams.
Committed to continuous learning
and staying current with industry
trends to contribute to
organizational success.

Seasoned Seller Support Associate with background in providing top-tier customer service and resolving complex issues. Skilled at handling high-volume inquiries, managing account statuses, and maintaining seller relationships. Known for quick problem-solving abilities and effective communication skills that lead to improved seller satisfaction rates. Recognized for contributing to team success and driving operational efficiency in previous roles.

Operations and customer support professional with experience in process-driven environments at TCS and Amazon. Strong background in operations management, customer success, service delivery, order management, escalations, and SLA adherence. Experienced in working with cross-functional teams to ensure process compliance, quality standards, and customer satisfaction.
Skilled in process improvement, workflow management, reporting, CRM and ticketing tools, and basic data analysis using Excel and Google Sheets. Adept at handling high-volume operations, identifying operational gaps, and contributing to continuous improvement initiatives.
Seeking opportunities in Operations, Customer Success, or Business Operations Analyst roles within SaaS, e-commerce, or technology-driven organizations, where operational excellence and customer experience are key priorities.

MD HASANUZZAMAN

Overview

Work history

Senior seller support associate

CMO

Education

BSC IN CIVIL ENGINEERING -

HSC - Science

SSC - Science

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Senior seller support associate

CMO

BSC IN CIVIL ENGINEERING -

HSC - Science

SSC - Science

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