Mohamed Abdul Kader
Dubai
Summary
With over a decade of experience in SaaS, I’ve focused on delivering cloud POS solutions to the restaurant and retail industries. My deep understanding of restaurant operations enables me to identify gaps, provide effective solutions, and build long-term client relationships. As a Key Account Manager, I not only resolve complex challenges, but also drive growth by introducing relevant upsell opportunities that align with each client’s goals and evolving needs.
Overview
10
10
years of professional experience
Work History
BUSINESS DEVELOPMENT KEY ACCOUNT MANAGER
HASHMATO
Dubai
11.2023 - 05.2025
- Achieved 30% revenue growth through effective key account management strategies.
- Enhanced client retention by 25% via relationship cultivation.
- Increased profit margins by 20% through successful contract negotiations.
- Secured over eight major accounts with compelling presentations.
- Exceeded monthly sales targets consistently by 10%.
- Managed multiple accounts simultaneously, ensuring compliance with deadlines.
- Functioned as client advocate throughout customer journey, guaranteeing needs met and concerns addressed promptly.
- Directed prompt renewals and rectified outstanding balances to maintain operational continuity.
- Supervised third-party integrations, ensuring optimal functionality and customer satisfaction.
CHANNEL PARTNER MANAGER
HASHMATO
India
10.2020 - 10.2023
- Spearheaded partner enablement initiatives across GCC, aligning strategic business planning with prospects' priorities.
- Expanded market reach by recruiting and effectively onboarding new channel partners.
- Fostered collaboration with partners, supporting efforts to secure significant accounts.
- Developed channel partner enablement tools alongside marketing teams to enhance resource availability.
- Conducted regular business reviews with partners to evaluate performance and identify growth opportunities.
- Delivered ongoing training and support to channel partners on product offerings and sales techniques.
- Negotiated and managed contracts with channel partners to ensure mutual success.
- Analyzed market trends and competitor activities to guide adjustments in channel strategy.
SENIOR BUSINESS CONSULTANT
HASHMATO
India
08.2018 - 09.2020
- Delivered successful projects as a seasoned Business and Technology Consultant.
- Engaged with upper management to articulate risks, challenges, and enhancement opportunities.
- Spearheaded upgrades to software systems, driving innovation and operational efficiency.
- Closed a major brand initiative that increased Hashmato's market identification, boosting sales by 20%.
- Led cross-functional teams in implementing business process improvements to enhance efficiency.
- Managed client relationships, ensuring retention through exceptional service delivery.
- Cultivated high satisfaction levels among clients through proactive communication and support.
BUSINESS CONSULTANT
HASHMATO
India
08.2015 - 07.2018
- Contributed to establishment of India branch as integral founding member.
- Delivered impactful presentations to convey findings and influence key decision-makers.
- Spearheaded implementation of innovative SaaS solutions, driving customer upgrade enhancements.
- Expanded Hashmato's client base from inception to over 1,000 satisfied customers.
Education
Master of Business Administration - Logistics Management
05-2017
Bachelor of Commerce - Corporate Secretaryship
11-2014
Professional Diploma in Logistics And Shipping -
05-2014
Skills
- Key account management
- High-impact proposal presentation
- Account retention
- Consultative selling
- Upselling
- Problem solving
- Client acquisition
- Active listener
- B2B sales
- On-time project delivery
- Customer relations expertise
- Exceptional problem solver
- Negotiation expertise
- Cross-functional collaboration
Timeline
BUSINESS DEVELOPMENT KEY ACCOUNT MANAGER - HASHMATO
11.2023 - 05.2025
CHANNEL PARTNER MANAGER - HASHMATO
10.2020 - 10.2023
SENIOR BUSINESS CONSULTANT - HASHMATO
08.2018 - 09.2020
BUSINESS CONSULTANT - HASHMATO
08.2015 - 07.2018
Alagappa University - Master of Business Administration, Logistics Management
The New College - Bachelor of Commerce, Corporate Secretaryship
Indian Institute of Logistics - Professional Diploma in Logistics And Shipping,
Name & contact
Mohamed Abdul Kader
+971555178610
Languages
Tamil, English, Hindi, Urdu
Driving License
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