Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Hi, I’m

Md. Ghulam Jilani

Deira,Dubai
Md. Ghulam Jilani

Summary

10 Years Hands on experience as Presales engineer and project engineer.

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.



Overview

12
years of professional experience
4
years of post-secondary education

Work history

ADS Security Device Trading LLC
Deira, Dubai

Presales engineer
11.2019 - Current

Job overview

  • Handled multiple enquiries whilst maintaining outstanding customer service.
  • Assisted clients to select products or services best suited to needs.
  • Collaborated closely with technical support team for seamless transition from pre-sales to post-sales.
  • Defined solutions best suited to customer and partner requirements for increased sales and loyalty.
  • Provided technical support to sales teams, addressing customer specifications and ensuring alignment with product features.
  • Attend meetings with clients, work closely with sales to monitor the progress of sales opportunities, understand competitors' offerings to provide cost-effective value engineering solutions, and proactively support the sales team in pre-sales meetings by understanding client needs.
  • Understand drawings, site requirements, and specifications for low current systems, and proficiently calculate and generate the Bill of Quantities (BOQ), Price Comparison Sheets, and Bill of Materials.

Odyssey International Technical services LLC
Dubai

ELV Technical & Sales Engineer
06.2017 - 09.2020

Job overview

  • Project Handling, Sales Enquiry, Customer Support, Gsuite and company website handling
  • Understand drawings, site requirements, and specifications for low current systems, and proficiently calculate and generate the Bill of Quantities (BOQ), Price Comparison Sheets, and Bill of Materials.
  • Provided technical support to sales teams, addressing customer specifications and ensuring alignment with product features.
  • Established and troubleshot network and data communications systems.
  • Visited sites to check project progress and eliminate bottlenecks.
  • Scheduled projects and resources to meet deadlines whilst achieving target spends.
  • Estimated costs, scheduling requirements and labor needs to produce engineering designs.
  • Enforced health and safety protocols to minimise accidents and injury.

Kansas Trading LLC
Dubai

Presales engineer
09.2015 - 06.2017

Job overview

  • Sales and customer support (Kuwait, Qatar, Bahrain, Oman, Africa), Site survey and preparing BoQ, Customer project demonstration.
  • Preparing quotation, Responsible of follow up with different projects status on the sites according to the projects plans, Customer technical support,Troubleshooting of EPABX, Assembling, dissembling & troubleshooting of computer, Installation & Configuration of router and switches (Network Products), Data Recovery, Computer formatting,
  • Installation & configuration of digital Signage board( LED panel).

Siemtel Telenetwork Pvt Ltd
Kolkata, India

CCTV Project Engineer
01.2013 - 05.2015

Job overview

  • Handling projects for CCTV Security Systems, Access Control, Video door phone, Time & Attendance system, PA System, Telephone system, Structured Cabling, Preparing quotation, Responsible of follow up with different projects status on the sites according to the projects plans, Customer technical support, Installation of CCTV cameras, Installation of Biometric Access Control systems, Installation of video intercom, Troubleshooting of EPABX, Assembling, dissembling & troubleshooting of computer, Installation & Configuration of router and switches (Network Products), Data Recovery, Computer formatting, Installation & configuration of digital Signage board, Testing & troubleshooting of Cat Cables, Co axial Cables & Intercom cables

Education

West Bengal University Technology
India

Bachelor of Engineering from Electronics & Communication Engineering
06.2010 - 06.2014

Skills

  • Experienced in estimating, designing, and preparing BOQs for ELV systems including CCTV, Structured Cabling, WiFi, Access Control, Gate Barriers, Home Automation


  • Maintain strong supplier relationships to secure better pricing and evaluate various vendors and suppliers to identify the best fit for client opportunities


  • Understand drawings, site requirements, and specifications for low current systems, and proficiently calculate and generate the Bill of Quantities (BOQ), Price Comparison Sheets, and Bill of Materials
  • Prepare and manage technical proposals and submittals for prospective projects
  • Attend meetings with clients, work closely with sales to monitor the progress of sales opportunities, understand competitors' offerings to provide cost-effective value engineering solutions, and proactively support the sales team in pre-sales meetings by understanding client needs

Languages

English
Fluent
Arabic
Beginner
Hindi
Native
Urdu
Native

Custom

I hereby declare that the above-mentioned information is correct to the best of my knowledge & I bear the responsibility for the correctness of the above-mentioned particulars.

Personal Information

  • Passport Number: B7961348
  • Title: ELV Technical & Sales Engineer
  • Date of birth: 15/01/1992
  • Nationality: Indian
  • Marital status: Married
  • Visa status: Employment Visa

Timeline

Presales engineer

ADS Security Device Trading LLC
11.2019 - Current

ELV Technical & Sales Engineer

Odyssey International Technical services LLC
06.2017 - 09.2020

Presales engineer

Kansas Trading LLC
09.2015 - 06.2017

CCTV Project Engineer

Siemtel Telenetwork Pvt Ltd
01.2013 - 05.2015

West Bengal University Technology

Bachelor of Engineering from Electronics & Communication Engineering
06.2010 - 06.2014

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Md. Ghulam Jilani