Meriam Gnaoui Sahboun
Dubai,UAE
Summary
Experienced HR professional with focus on employee relations and talent management. Skilled in developing and implementing HR policies to enhance workplace productivity and employee satisfaction. Proven track record in handling recruitment processes, resolving conflicts, and providing comprehensive support to staff and management.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Senior HR Officer
City University Ajman
Ajman, UAE
09.2023 - 02.2026
- Led and optimized full-cycle talent acquisition, including workforce planning, end-to-end recruitment, onboarding, and orientation, ensuring strong talent fit, seamless integration, and high probation success rates.
- Oversaw organizational compliance, managing background verification, employee visas, medical insurance, and regulatory documentation while ensuring timely updates and accuracy across all HR systems.
- Developed, reviewed, and translated HR policies, circulars, and Employee Handbooks, strengthening policy clarity, alignment with best practices, and staff-wide accessibility.
- Designed and managed enterprise-wide employee and departmental surveys, analyzing data to deliver strategic insights and drive continuous improvement initiatives.
- Directed payroll governance, including payroll validation, overtime management, off-cycle payments, and End-of-Service calculations, ensuring accuracy, audit readiness, and compliance.
- Provided expert consultation to employees and managers, interpreting HR policies, advising on leave management, performance concerns, and benefits administration with a solutions-oriented approach.
- Championed employee engagement and capability-building initiatives, leading campaigns, recognition programs, and staff training interventions to enhance organizational culture and professional development.
- Prepared and supervised key compliance, accreditations, and regulatory submissions, including Ministry Visit Reports, CAA accreditation documentation, and comprehensive self-study and survey reports for accreditations and Reaccreditations such as AACSB, HCERES, CHEDS, QS, AQAS, ADCI and other statutory requirements.
- Managed high-level HR administration, drafting official correspondence, handling confidential matters, and supporting strategic HR projects with professionalism and discretion.
HR Executive
Life Pharmacy Group
Dubai, UAE
10.2018 - 09.2023
- Expert in Health Licensing Management: Streamlined and managed all health licensing activities for DHA, MOH, and DOH, ensuring flawless (100%) accuracy and on-time completion with zero delays.
- Talent Acquisition & Management: Drove the attraction and retention of top-tier talent by overseeing comprehensive recruitment strategies and fostering an engaging workplace.
- Onboarding Excellence: Enhanced new hire integration through streamlined onboarding processes, ensuring seamless coordination and preparation for new employees.
- Employee Relations: Cultivated a supportive and inclusive work culture by advising managers on HR policies, efficiently resolving employee queries, and promoting clear communication of benefits.
- Documentation & Compliance: Managed all employee correspondence, from salary certificates to disciplinary notices, while maintaining stringent compliance and accurate record-keeping across HR processes.
HR & Admin Assistant Manager
ADSF
Nabeul, Tunisia
09.2013 - 12.2017
- Led HR strategy and team management: Developed and implemented HR policies, procedures, and best practices, directly managing a team of 5 HR and administrative staff to ensure alignment with organizational goals and regulatory requirements.
- Talent acquisition and workforce planning: Oversaw end-to-end recruitment, onboarding, and probation processes, mentoring the team to deliver efficient hiring and successful employee integration.
- Performance management and employee development: Directed performance cycles, KPI setting, evaluations, and staff development initiatives, coaching departments and team members to drive continuous improvement.
- Employee relations and workplace culture: Managed conflict resolution, grievance handling, and policy adherence, fostering a positive and compliant work environment while guiding the HR team in implementation.
- Compensation, payroll, and compliance: Supervised payroll operations, benefits administration, and EOSB processes, ensuring labor law, accreditation, and institutional compliance with team support.
- Operational excellence and administration: Streamlined office, administrative, procurement, and facility operations, ensuring workflow efficiency and high-quality execution across departments.
- Employee engagement and events: Designed and executed engagement, recognition, training programs, and corporate event logistics, coordinating team responsibilities for maximum impact.
Education
Professional Human Resource Management - Human Resource Management
Nadia Training Center
Dubai, UAE 10.2019 - 10.2019
Master of Science - Human Resource Management
International University of Tunis
Tunisia 09.2025 -
Associate's degree - Level 5 in People Management
CIPD
UK 12.2024 -
Bachelor of Networks and Telecommunications - Telecommunication
Isetcom
Tunis, Tunisia 06.2013 - 06.2013
Skills
- HRMS and Microsoft Office
- Strategic thinking and compliance
- Labor law expertise
- Ethical judgment
- Conflict resolution
- Project management and leadership
- People management
- Time management and prioritization
- Employee development and engagement
LANGUAGES
Arabic: Native
English: Proficient
French: Proficient
Accomplishments
- Developed a cost-effective joining kit for new hires, redesigned the probation confirmation process with a standardized email template, and automated the faculty overload payment workflow—streamlining operations and improving communication accuracy.
- Recruitment Optimization: Reduced hiring process time by 30% through optimizing recruitment procedures.
- Employee Engagement Boost: Enhanced employee satisfaction scores by 20% via engagement initiatives.
- HR Automation: Digitized and automated repetitive and time-consuming tasks.
- Onboarding Efficiency Gain: Facilitated a 25% reduction in onboarding time through streamlined processes.
- Licensing Accuracy Achieved: Achieved 100% accuracy in health licensing processing with zero delays.
- Streamlined EOSB Process: Streamlined workflows, ensuring 100% compliance with labor laws and accurate final settlements.
Certification
LinkedIn Learning Certifications:
- Developing Mental Toughness for Leadership – Jul 2025
- Body Language for Leaders and Managers – Jul 2025
- Communicating with Confidence – Jul 2025
- Human Resources Strategic Workforce Planning – Oct 2024
- Human Resources Using Metrics to Drive HR Strategy – Oct 2024
- Using AI to Improve Human Resources Practices – Oct 2024
- SkillsFirst Talent Acquisition – Jun 2024
- Diversity Recruiting – Apr 2024
- Strategic Human Resources – Dec 2023
- Succession Planning – Dec 2023
- HR as a Strategic Business Partner – Nov 2023
- HR Recruiting Communication Strategies to Attract and Retain Top Talent – Nov 2023
CORE HR FOCUS AREAS
- A: Recruitment & Onboarding
- B: Employee Relations & Engagement
- C: Policies & Documentation
- D: Administrative Excellence
Timeline
Master of Science - Human Resource Management
International University of Tunis
09.2025 -
Associate's degree - Level 5 in People Management
CIPD
12.2024 -
Senior HR Officer
City University Ajman
09.2023 - 02.2026
Professional Human Resource Management - Human Resource Management
Nadia Training Center
10.2019 - 10.2019
HR Executive
Life Pharmacy Group
10.2018 - 09.2023
HR & Admin Assistant Manager
ADSF
09.2013 - 12.2017
Bachelor of Networks and Telecommunications - Telecommunication
Isetcom
06.2013 - 06.2013