M. Hussain Sayyed

City launched - Dubai & Sharjah

• Assisted in Category launch 2W's and Compact.
• Assisted in additional Service launch POD & COD.
• Successfully executed various marketing activities like discount awareness, Hamali project, Rallies [Meal,Pamphlet, Tape, Cap, Sunshade, Cup, Calender, pen holder,etc. distribution].
• Conducted thorough market research to identify potential opportunities for expansion in Abu-Dhabi, Dubai & Sharjah. This would involve analyzing market trends, customer demographics, competitive landscape and regulatory requirements. Would gather data and insights to support decision-making and assess the feasibility of expansion plans.
• Based on market research and analysis, would develop a comprehensive expansion strategy. This includes setting goals, defining target markets or segments, determining the appropriate entry methods (such as organic growth, partnerships or acquisitions) and outlining the required resources and timelines.
• Oversee the successful execution of market entry plans. That involve establishing new physical locations or adapting products and services to suit the target market. Would coordinate with cross-functional teams and ensure smooth operations during the expansion phase.
• Track the performance of newly entered markets, preparing regular reports on key metrics such as Demand & Supply performance, market penetration, sales growth, and profitability.
• Assess and mitigate risks associated with expansion. This includes identifying potential challenges or obstacles and developing contingency plans to address them. Would also monitor and evaluate the performance of expansion initiatives, making necessary adjustments to ensure success.
• Continuously evaluate and refine expansion strategies and processes. This includes collecting feedback, analyzing performance metrics, and identifying areas for improvement. Stay informed about industry trends, market dynamics, and customer preferences to ensure the company's expansion efforts remain competitive and successful.
• Trained and mentored junior sales representatives, enhancing team performance and productivity.

City Launched - Surat

• Launched Surat city operations from scratch.
• Conducted research both supply & demand side of thing which include market mapping and understanding of the demographics.
• Overachieved Annual Operational Plan numbers by a month scaled city till 600orders/day.
• Maintained healthy supply & demand in the city at all times by initiating various supply & demand processes while ensuring process improvement.
• Ensured partner & customer queries are resolved in real time
• Provided regular feedback from partners & customers related to the service and experience.
• Provided regular feedback pertaining to the competitors in the market.
• Assisted GM in interview of Senior Business Associates, BA's, mentored and coached Assistant Managers on different processes from other cities.
• Took sessions on Google Sheet city by city Pan India for Assistant Managers an below contributing towards organization goals.
• Planned and executed various marketing and branding initiatives like vehicle branding, auto hood branding, newspaper insert, wall painting, pamphlet distribution, etc.

• Uphold core values of company before taking decisions or doing assigned tasks.
• New customer acquisition and lead generation. Existing customer retention and win back churned customers. Individually as well as with team achieving set targets.
• Planned Cluster Activity, Cluster Mapping, helped in hiring team mates, follow up with HR regarding their issues when hired from third party.
• Set team objectives, monitored progress and coached individual members to increase performance from 2% to 10%
• Trained TL and delegated Cluster Activity.
• Educated subordinate team members in use of Dockabl software, business objectives and performance objectives.
• Trained team for various calling activity and provided suggestion for starting calling activity like New customer cancelled orders.
• Resolved Customer and Partner problems, improved operations and provided exceptional client support.
• New Partner acquisition and lead generation. Existing Partner retention as individual and with team whenever required.
• Send Daily, weekly, monthly and incentives reports with feedbacks to highlight various insights of same.
• Raised several feedback related to technical issues which were rectified later like unnoticed fare rise, Toll issues, ETA
• Planned, implemented and oversaw marketing initiatives. Tricycle branding, Flange activity.

• Researched, analyzed and projected market data for potential markets.
• Area-wise shop mapping.
• To boast orders in Thane,Airoli, Govandi, Vile Parle, Goregaon East. Where orders jumped 3x.
• Acquired dealers for Partners lead generation.
• Helping team mates.

• Identify target area in the market for acquisition of customers for various project taken by the company like Urbanclap, Shoppo and Flipkart.
• Held one-on-one meetings with customers to identify selling hurdles and offered insight, including how to increase their profit.
• Trained 4 new sales representatives on sales strategies and processes to reduce process gaps.

• Travel all around India to boast company sales.
• Improve service standards of company.
• Participated in client consultations and product capability demonstrations to support sales efforts.
• Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 90-95%.