MILAIDA PATAD
Summary
Secure a responsible career opportunity to fully utilize my training and skills , while making a significant contribution to the success of the company.
Overview
2
2
years of professional experience
Work History
Ticketing Agent
Access Point Travel
Philippines
07.2023 - 01.2024
- Maintained accurate records of transactions, ensuring accountability in all financial exchanges.
- Sold, printed, and issued tickets to guests.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
Server
MT. Moriah Inn And Resto
Philippines
07.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server and Room Attendant
MT. Moriah Inn And Resto
Philippines
03.2022 - 06.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
Education
Bachelor of Science - Hospitality Management
NORTH CENTRAL MINDANAO COLLEGE
06.2022
Skills
- Time Management
- Computer knowledge
- Dedicated and hardworking individual
- Flexible and fast learner
- Service oriented
- Does task in timely manner
Timeline
Ticketing Agent
Access Point Travel
07.2023 - 01.2024
Server
MT. Moriah Inn And Resto
07.2022 - 06.2023
Server and Room Attendant
MT. Moriah Inn And Resto
03.2022 - 06.2022
Bachelor of Science - Hospitality Management
NORTH CENTRAL MINDANAO COLLEGE