Mir Mubashir Raza

Business Expert Gulf is a Solution Microsoft Partner in United Arab

Emirates, They Authorized to provide entire end to end software deployment service for their application including implementation, training, support services.

• Project Set Up, identify new sales order while preparing for implementation kick off meetings with clients.
• Carried out the Implementation Microsoft Dynamic 365 HRMS software to client's onsite and remotely in MEA region.
• Collaborated with clients to comprehensively analyze and document HR and payroll requirements, processes, and workflows.
• Prepare the FRD and FRDD document based on the analysis with customers.
• Authored comprehensive Functional Design Documents, outlining the customization, configuration, and integration requirements for Dynamics 365 HRMS and Payroll.
• Conducted in-depth Fit/Gap analysis, working closely with clients to identify disparities between their existing HR and payroll processes and system capabilities.
• Connecting with Internal developer to customize the requirement as per the customer which are out of the box.
• Provided extensive end-user training, including the creation of training materials and user manuals, ensuring a seamless knowledge transfer.
• Led data migration and integration efforts, ensuring a smooth transition from legacy systems and third-party applications.
• Plan and execute system deployments and go-live activities.
• Provide ongoing support to address user issues and system enhancements.
• Maintained compliance with labor laws and regulations, especially in regions where the system was implemented, to ensure accurate payroll calculations

Alchemist Advance Technologies is an Advanced ZOHO Partner in United Arab Emirates, They Authorized to provide entire end to end software deployment service for their application including implementation, training, support services.

• Project Set Up, identify new sales order while preparing for implementation kick off meetings with clients.
• Carried out the Implementation Zoho CRM, Zoho Desk, Zoho Finance and Zoho People, Zoho Marketing, Zoho Expense, Zoho Recruit, Zoho Analytics and more software to client's onsite and remotely in MEA region.
• Meeting with clients and analyzing business requirement after which presenting recommendation to the client and set schedule for Zoho Products.
• Conduct software training to client's onsite and remotely in MEA region for Zoho Products.
• Creating/configuring Webhooks & Workflows, and Forms in the various module.
• Creating custom function and client script based on requirement using deluge scripting language.

• Project Set Up, identify new sales order while preparing for implementation kick off meetings with clients.
• Carried out the Implementation HRMS and Payroll, software to client's onsite and remotely in MEA region in the Hospitality industry.
• Conduct software training to client's onsite and remotely in MEA region for HR and Payroll Systems.
• Involving in the data migration for the new clients as well as upgrading the existing clients using T-SQL scripts and excel.
• Creating and modifying store procedures, functions, Custom reports in SQL as and when required.
• Assisting different departments such as IT/Finance/HR regarding the application functionality to enhance work productivity and support customer for live Payroll run.
• Provide Go-Live support to ensure client were comfortable with system.
• Responsible for multi-state payroll processing and maintaining integrity of clients/employees’ payroll databases.
• Acted as Subject Matter Expert (SME) to ensure benefits elections were processed timely and correctly, Service retiree group plan for 1000+ employees.
• Getting the Sign off after closing the projects for various hotel chains across MEA such as Marriott Middle East and Africa, Canal Central Hotels, Radisson Blue Fujairah, Royal M Abu Dhabi, Hilton Lusaka, Hilton Curio Lagos, Royal Tulip Muscat, and Hyatt regency Addis Ababa, ME- Dubai, H Hotel, Nusrat Salt Bae, Coca-Cola Arena, Accor Hotels etc.

Availity is a Healthcare IT and Revenue Cycle Management

Company developing secure, Cloud based automation software and providing services to Hospitals/Healthcare Systems.

• Analyze functional requirements and specifications through close interaction with Product Management and Other team members.
• Designing and developing the new Web application and fixing the bugs using .Net technologies.
• Providing helpdesk support to the queries and issues raised by clients via call, emails and through CRM application for raising and closing the assigned tickets.
• Designing Database and Writing Stored Procedures based on the business requirements.
• Maintain and improve the performance of existing application.
• Generating different levels of reports as per the requirements Like SSRS,Crystal and Regression Testing
• Working with an agile team to develop, test, and maintain web and desktop-based business applications built on Microsoft technologies
• Acted as Subject Matter Expert (SME) in HIPPA and HL7.