Mishad Madusudanan
Dubai
Summary
Results-driven Sales and Product Manager with a proven track record of driving revenue growth and exceeding sales targets in dynamic and competitive markets. Adept at developing and executing strategic sales plans, managing cross-functional teams, and launching successful products. Possess a unique blend of sales acumen, product knowledge, and leadership skills to drive organizational success. Demonstrated ability to build and nurture strong client relationships, identify market trends, and leverage product strengths to capitalize on business opportunities. Effective communicator with a keen understanding of customer needs, adept at tailoring solutions to meet client objectives. Seeking a challenging role where my skills in sales strategy, product development, and team leadership can contribute to achieving business objectives and fostering organizational growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Product Manager - HP IPG, APC
Metra Computers Group FZCO
Dubai
01.2017 - Current
- Offer the sales team the required technical knowledge that will assist them in selling a product
- Create market research projects to evaluate client attitudes to the present product and latest product introductions
- Preparation of product forecasts and regular supervision of level of inventory at warehouses
- Create support and training documents for internal and external users
- Review and report on performance indicators.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Senior Channel Account Manager
Metra Computers Group FZCO
Dubai
06.2015 - 01.2017
- Setting up new channel partners and overseeing the on-boarding process
- Implementing channel marketing plans set out by the channel marketing team
- Working closely with sales teams within the channel partner to train and advise
- Regularly meeting with counterparts with partner organization
- Monthly reporting on sales KPI’s within channel partners
- Working to sales and revenue targets as set by the Sales Director
- Giving feedback to the marketing team on the success of sales promotions
- Addressing customer service issues as raised by the channel partner
- Identifying and reaching out to new potential channel partners
- Working on cross selling opportunities within the organization.
Channel Account Manager
Metra Computers Group FZCO
Dubai
11.2010 - 05.2015
- Build positive working relationships with channel partners to maximize product sales within customer base
- Manage existing partners and recruit new partners for sales growth
- Coordinate with partners to identify key sales opportunities to generate revenue
- Provide product training to partners and inform them about complimentary services offered
- Develop and review sales proposals with partners
- Develop partner specific sales and marketing plans to increase marketing and selling efforts
- Manage daily sales activities with partners to achieve revenue objectives
- Assist in product placement and promotional activities to increase sales
- Coordinate with partners to develop joint business plan to mutually agree with business objectives
- Perform business reviews and recommend improvements
- Manage sales activities and maintain sales records and reports.
Retail Sales Merchandiser
Cosmos Micro Computer Center L.L.C
Dubai
03.2009 - 10.2010
- Represents FUJITSU, leading global notebook computers, as its in-market brand ambassador
- Organizing items ready to sell, executing innovative brand promotions and monitoring counter flows
- Monitor and achieved set targets and forecast within allocated period of time
- Prepare comprehensive written sales reports
- Resolve customer complaints by investigating problems and developing suitable solutions
- Seek to expand knowledge of market condition, latest advances in the fields and learning competitor’s prices.
Sales Executive
ATAD INTERNATIONAL GENERAL TRADING L.L.C
Dubai
06.2008 - 02.2009
- Responsible for enhancing profitability, sales, and market share through the development and implementation of strategic and tactical sales plans for promoting the sales of Carbon Steel in the territory of UAE direct sales to end users – Steel Fabricators / Machine Shops/ Contractors / Gears & Shafts manufacturing Companies
- Reporting to the Divisional Manager
- Duties includes: Spearheaded and grew Sales by strategizing business development
- Travel extensively in the territory to capture strategic business with major clients
- Responsible for planning and forecasting the sales and business development targets, generating periodic reports
- Explore and seek opportunities in the B2B project business for the company
- Identify and target clients in the assigned territory
- Bridging the gap between the sales force and the management regarding the customer details, helping out to revitalize, and strengthen relations with the clients along with proper advice for attaining healthy relation with the clients
- Established contacts and developed relationships with major clients in order to secure business.
Marketing Executive
AL SIDQ WA AL AMANA STATIONERY TR.
Sharjah
09.2005 - 06.2007
- The role involved being part of a nascent organization as a marketing executive mainly responsible for developing the sales as well as handling day to day accounts of the company, performing thorough evaluations to determine the initial progress within the organization, coordinating with the management for the same and reporting to the Operations Manager
- The profile also involved interacting at a client level in identifying their requirements and preparing quotations as per their needs.
Customer Service Executive
BPL Telecom Pvt. Ltd.
Palakkad
01.2005 - 07.2005
- Worked as a Customer Service Executive for BPL Telecom Pvt
- Duties includes: Revocation of mobile connections
- Tracking the customers and introducing new services and explaining them with the various services offered
- Co-ordination of all marketing activities
- Creating Brand Awareness.
Direct Marketing Executive
Landscapes Marketing Pvt. Ltd
Palakkad
03.2004 - 10.2004
- Worked as a DME for ICICI Bank Home Loans for the period of 1/3/2004 to 30/10/2004
- My responsibilities include finding new customers, preparing the documents according to the rules & regulations, Disbursement of loan, preparation of detailed report of applicants to the bank.
Education
BBA - Entrepreneurship
Swiss School of Management
Switzerland10-2023
Diploma in Business Management - Business Management
Elite Qual
United Kingdom05-2021
Bachelor of Commerce - Co-operation
University of Calicut
Kerala India01-2003
MBA - Marketing And Sales Management
Swiss School of Business And Management
SwitzerlandSkills
- Sales Forecasting
- Relationship Building
- Pricing Strategies
- Strategic Marketing
- Key Account Development
- Order Management
Personal Information
- Passport Number: M4604185
- Date of Birth: 28/04/1982
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa Status: Employment
Certification
- Business Email
- Effective Leadership
- Selling HP Imaging and Printing Fundamentals
- Intel Technology Expert
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Tamil
Elementary (A2)
A2
Hindi
Intermediate (B1)
B1
Arabic
Beginner (A1)
A1
Timeline
Assistant Product Manager - HP IPG, APC
Metra Computers Group FZCO
01.2017 - Current
Senior Channel Account Manager
Metra Computers Group FZCO
06.2015 - 01.2017
Channel Account Manager
Metra Computers Group FZCO
11.2010 - 05.2015
Retail Sales Merchandiser
Cosmos Micro Computer Center L.L.C
03.2009 - 10.2010
Sales Executive
ATAD INTERNATIONAL GENERAL TRADING L.L.C
06.2008 - 02.2009
Marketing Executive
AL SIDQ WA AL AMANA STATIONERY TR.
09.2005 - 06.2007
Customer Service Executive
BPL Telecom Pvt. Ltd.
01.2005 - 07.2005
Direct Marketing Executive
Landscapes Marketing Pvt. Ltd
03.2004 - 10.2004
BBA - Entrepreneurship
Swiss School of Management
Diploma in Business Management - Business Management
Elite Qual
Bachelor of Commerce - Co-operation
University of Calicut
MBA - Marketing And Sales Management
Swiss School of Business And Management
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