- Microsoft Office
Moamen Kazem
Motor Claims Recovery Specialist
Abu Dhabi
Summary
Experienced motor claims recovery specialist with over 9 years of experience in the insurance industry. Excellent reputation for resolving problems and improving recovery collection.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in an esteemed organization.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Associate 1 - Motor Claims Recovery
Emirates Insurance Company
Abu Dhabi
10.2013 - Current
- Investigate and identify third parties, determine liability and uses all available resources to maximize recovery.
- Notify third party insurance carriers of subrogation and right of recovery.
- Successfully negotiate recoveries with third parties.
- Make appropriate referrals to legal counsel to initiate litigation when appropriate.
- Validating if cover is in force for a claim and identifying possible fraudulent claim markers to be referred for investigation.
- Post action plan outlining the course of action to bring the subrogation claim to resolution with target dates.
- Preparing targets tailored to the requirements of the management and working with the team to achieve them by end of each month, each quarter and each year.
- Ensure claim file has all documents to support subrogation recovery efforts.
- Manage a timely diary and follow up system on case assignment. Create a recovery log with an estimation of the amount expected to recover.
- Solving outstanding issues between EIC and third party insurance companies.
- Preparing reports for management with regular updates on the progress towards achieving targets
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Updating management with issues recognized in the market and working towards solving them.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Collaborated with team members to achieve target results.
- Update files and provide comprehensive reports as required.
- Provide technical support to the team and assist team members with accomplishing their targets.
Graphic Designer
AGECO Printing & Adv. Gift Est.
Abu Dhabi
05.2008 - 10.2013
- Designed website layouts, templates and unique branded looks.
- Completed in-depth product design tests using updated software tools.
- Worked with clients to gather and define requirements, establish scopes and manage project milestones.
- Put together videos for social media, advertising and informational purposes.
- Applied knowledge of production to create high-quality images.
- Developed creative design for print materials, banners and signs.
- Created designs and collaborated with technical team to complete projects.
- Completed final touches for projects before rollout.
- Designed creative digital displays used in online advertising for local businesses.
- Applied creative expertise to present marketing concepts.
Graphic Designer
True Value Inkjet Solutions & Advertising
Alexandria
06.2007 - 05.2008
- Developed display, marketing and packaging materials to support product branding strategies.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Designed creative digital displays used in online advertising for local businesses.
Salesman
Happy Smile
Alexandria
06.2005 - 05.2007
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
Bachelor of Arts - Fine Arts
Alexandria University
Alexandria, Egypt 09.2002 - 05.2007
Skills
- Claims files management processes
Software
- Adobe Photoshop
- Adobe Illustrator
- Adobe In-Design
Timeline
Senior Associate 1 - Motor Claims Recovery
Emirates Insurance Company
10.2013 - Current
Graphic Designer
AGECO Printing & Adv. Gift Est.
05.2008 - 10.2013
Graphic Designer
True Value Inkjet Solutions & Advertising
06.2007 - 05.2008
Salesman
Happy Smile
06.2005 - 05.2007
Bachelor of Arts - Fine Arts
Alexandria University
09.2002 - 05.2007
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