MOHAMAD ABDUL RAHMAN A
Dubai,UAE
Summary
Results-driven logistics professional specialising in air and sea freight operations and import/export documentation. Experienced in Dubai Trade and CALOGI systems, with expertise in BOE/ED/DPC processing and AWB/BL coordination. Skilled in pricing, customer service, shipment tracking, and vendor coordination. Streamlines customs clearance, rate negotiation, and invoice management to enhance operational efficiency.
Overview
5
5
years of professional experience
Work history
Operations Executive
Blackstone Shipping Group
Dubai, UAE
2025.09 - 2026.06
- Coordinating air, sea, and land freight shipments for import, export, and cross-trade movements.
- Coordinated air and sea import/export operations, ensuring efficient shipment flow
- Coordinating with airlines, liner/carriers, overseas agents, transporters, and customers
- Managed cargo collections and delivery schedules, optimizing haulier nominations for timely fulfilment
- Coordinated urgent shipments for prompt clearance and ensuring timely clearance and delivery
- Managing LTL road freight shipments from UAE to KSA and Qatar, including transport coordination and customer updates.
- Processing BOE, ED, DPC, ADM, and DO via Dubai Trade & CALOGI
- Managed vendor invoice processing efficiently and payments with finance team
- Managed over 40 customer calls per day and Increased sales by 10%
Pricing Executive
Blackstone Shipping Group
Dubai
2024.12 - 2025.08
- Coordinated with airlines and shipping lines to secure competitive rates, enhancing service offerings
- Prepared freight quotations for air and sea shipments, ensuring competitive pricing for clients
- Managed customer pricing requests and followed up on shipments, improving response times and client satisfaction
- Facilitated communication between operations and customer service teams
- Managed over 50 customer calls per day and Increased sales by 10%
Customer Service Agent
Blackstone Shipping Group
Thoothukudi
2021.04 - 2024.10
- Coordinated with customers and transport providers for smooth execution
- Managed shipment documentation, invoicing, and P&L monitoring to ensure accurate financial tracking
- Coordinated bookings and quotations with shipping lines MSC, MAERSK, CMA CGM, ONE LINE, HAPAG to facilitate timely freight operations
- Oversaw cargo handling processes for safe and efficient transport of various goods including PP bags, coir pith, herbals, granite, cashew, machinery
- Managed export and import sea freight operations
Education
Bachelor of Engineering - Mechanical
IRTT College
Erode / India11.2020
Skills
- Air Freight Operations
- Sea Freight Operations
- Freight Forwarding
- Import/export documentation
- Customs clearance
- AWB & BL Coordination
- BOE / ED / DPC Processing
- Shipment Tracking
- Vendor transport coordination
- Logistics Operations
- Pricing & Quotations
- Dubai Trade & CALOGI
- Dubai Trade
- CALOGI
- MS Office (Word, Excel, PowerPoint)
LANGUAGES
English
Hindi
Urdu
Tamil
PERSONAL DETAILS
- Date of Birth: 03 February 1999
- Nationality: Indian
- Location: Dubai, UAE
Timeline
Operations Executive
Blackstone Shipping Group
2025.09 - 2026.06
Pricing Executive
Blackstone Shipping Group
2024.12 - 2025.08
Customer Service Agent
Blackstone Shipping Group
2021.04 - 2024.10
Bachelor of Engineering - Mechanical
IRTT College