Mohamad Ali

Work History

By E&

Dubai

04.2015 - Current

Established and cultivated solid business relationships with new or existing customers.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Resolved customer issues quickly to close deals and boost client satisfaction.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed accounts to retain existing relationships and grow share of business.

BusinessEYE UK

01.2014 - 08.2014

Monitored metrics and developed actionable insights to improve efficiency and performance.
Established and maintained relationships with key stakeholders.
Monitored program performance and outcomes for successful delivery of services.
Conducted community workshops to promote different programs and educate public on available services.

umniah

03.2013 - 08.2013

Pleasantly greeted customers and asked open-ended questions to better determine needs.
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Documented problems and corrective actions to maintain records.
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Followed up with customers to offer additional support and check resolution satisfaction.
Positively engaged with customers and maintained professional appearance as company representative.

Wi-Tribe “INTERNET SERVICE PROVIDER

05.2009 - 11.2012

Enhances sales staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
Adjusts content of sales presentations by studying the type of sales outlet or trade factor
Focuses sales efforts by studying existing and potential volume of dealers
Submits orders by referring to price lists and product literature
Recommends changes in products, service, and policy by evaluating results and competitive developments.