Summary
Overview
Work history
Education
Skills
Timeline
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MOHAMAD AWADA

Ras Al-Khaimah,United Arab Emirates

Summary

Dedicated professional with a strong focus on customer service excellence and client care. Demonstrates strategic problem solving, decision making, and a results-driven attitude. Proven ability in relationship building, client retention, and clear communication. Skilled in persuasive communication, conflict resolution, complaint handling, and ensuring customer satisfaction. Committed to leveraging these skills to achieve outstanding client outcomes and drive business success.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education

Work history

Real Estate Consultant

Metropolitan Premium Properties
10.2024 - 07.2025
  • Built strong relationships with long-term clients, providing personalized investment solutions
  • Advised clients using up-to-date market data and deep understanding of real estate trends
  • Confidently explained property features, legal processes, and investment benefits
  • Negotiated terms, ensuring client satisfaction and repeat business
  • Developed and executed sales strategies to meet and exceed monthly targets
  • Collaborated effectively with internal teams to streamline sales process
  • Managed smooth deal closures and ensured full legal compliance

Property Consultant

Huspy
05.2024 - 10.2024
  • Built and maintained long-term client relationships, contributing to increased repeat business
  • Conducted in-depth market analysis to identify trends and uncover high potential investment opportunities
  • Aimed to negotiate mutual beneficial terms for both buyers and sellers, ensuring win- win outcomes for all parties involved.
  • Developed and executed targeted marketing campaigns to boost property visibility and attract qualified leads
  • Oversaw end-to-end contract and transaction management, ensuring smooth closings and full legal compliance

Property Consultant

Be Mine Properties
05.2022 - 04.2024
  • Engaged with prospective and existing clients to understand needs and provide tailored solutions
  • Closed sales transactions while delivering ongoing support and exceptional customer service
  • Prepared detailed sales reports and performance summaries, presenting key insights to management
  • Maintained an organized client database and ensured accurate documentation across all sales activities.

Sales Promoter

Al Futtaim
04.2021 - 09.2021
  • Delivered exceptional customer service, contributing to a 30% increase in repeat business and customer loyalty
  • Enhanced product knowledge across the team by leading internal training sessions, resulting in a 15% boost in product awareness among customers
  • Consistently upsold and cross-sold products, increasing average transaction value by 15%

Education

Bachelor of Business Administration - Business Management

Lebanese International University

Skills

  • Customer service excellence
  • Client care
  • Strategic problem solving
  • Decision making
  • Results-driven attitude
  • Relationship building
  • Client retention
  • Clear communication
  • Persuasive communication
  • Conflict resolution
  • Complaint handling
  • Customer satisfaction

Timeline

Real Estate Consultant

Metropolitan Premium Properties
10.2024 - 07.2025

Property Consultant

Huspy
05.2024 - 10.2024

Property Consultant

Be Mine Properties
05.2022 - 04.2024

Sales Promoter

Al Futtaim
04.2021 - 09.2021

Bachelor of Business Administration - Business Management

Lebanese International University

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MOHAMAD AWADA