Mohamed AbdElkader Elkordy
Dubai,UAE
Summary
Experienced in real estate sales with focus on client satisfaction and property transactions. Skilled in negotiating deals, building client relationships, and market analysis to drive revenue growth. Achieve results through strategic marketing, effective communication, and deep understanding of property trends.
Overview
7
7
years of professional experience
Work history
Real estate sales representative
StoneBrook Real Estate
Dubai , UAE
2025.08 - 2026.02
- Used advanced IT systems to manage property databases, increasing efficiency in operations.
- Handled negotiations between buyers and sellers tactfully, fostering amicable agreement terms.
- Increased property listings by building strong relationships with potential sellers, enhancing market presence.
- Ensured smooth transactions by maintaining regular contact with solicitors and conveyancers.
- Managed contracts, ensuring adherence to legal requirements and standards within real estate sector.
- Crafted compelling property descriptions that attracted more prospective customers, improving engagement.
- Performed market analyses, resulting in competitive pricing suggestions for clients.
- Achieved successful negotiation outcomes by using persuasive communication skills.
- Provided clients with insights on market conditions through detailed research reports and data analysis, supporting informed decision-making.
- Updated knowledge on local housing regulations regularly, ensuring full compliance during transactions.
Real estate telesales team leader
Charlock homes Real estate
Dubai, UAE
2024.05 - 2025.04
- Exhibited strong leadership capabilities during challenging project phases; steered team towards success.
- Trained new staff members, improving telesales efficiency through effective onboarding.
- Championed CRM software adoption, improving data management processes.
- Handled difficult customer situations with tact; ensured resolution and customer satisfaction.
- Achieved high customer satisfaction with excellent communication skills.
- Trained new staff members, improving telesales efficiency through effective onboarding.
- Fostered positive work environment, contributing to lower employee turnover rates.
Telesales agent
Charlock Homes Real Estate
Dubai, UAE
2023.05 - 2024.04
- Identified potential leads through strategic cold calling techniques, generating new business opportunities.
- Ensured prompt resolution of customer queries, enhancing client retention.
- Adhered strictly to regulations regarding data protection and confidentiality, minimising risk of breaches.
- Improved customer satisfaction through excellent telesales service.
- Improved team morale by sharing best practices in regular meetings.
- Managed difficult customers tactfully, minimising complaints and encouraging repeat business.
- Achieved daily performance targets, aiding department progression towards sales goals.
- Collect new inventories which available for market and do negotiation to reach market price
Operations officer
Beethere Delivery
Dubai, UAE
2022.01 - 2023.03
- Assigned delivery orders to drivers, ensuring timely dispatch and adherence to estimated delivery times.
- Followed up on client escalations, addressing concerns promptly to maintain satisfaction and resolve issues.
- Led team meetings to enhance communication and improve productivity
- Motivated team members by providing mentoring and development opportunities.
Customer service representative
Fetcher
Dubai, UAE
2019.03 - 2019.11
- Processed orders promptly to ensure positive shopping experiences.
- Guided customers in making informed decisions with detailed product information.
- Provided technical support to enhance user experience.
- Solve clients escalations from delivery agents
- Track clients orders and address details
Education
Bachelor's degree - Languages and Translation
Faculties of Languages and Translation - Al-Azhar University
Cairo - Egypt 2015.09 - 2019.05
Skills
- Real estate software proficiency
- Dubai market expertise
- Property legislation
- Property market analysis
- Property listing creation
- Sales negotiation skills
- Business development
- CRM system proficiency
- First-time buyer specialist
- Client services excellence
- Networking skills
- Effective communication
Languages
Arabic
Native
English
Upper intermediate
Urdu
Upper intermediate
Hindi
Intermediate
Timeline
Real estate sales representative
StoneBrook Real Estate
2025.08 - 2026.02
Real estate telesales team leader
Charlock homes Real estate
2024.05 - 2025.04
Telesales agent
Charlock Homes Real Estate
2023.05 - 2024.04
Operations officer
Beethere Delivery
2022.01 - 2023.03
Customer service representative
Fetcher
2019.03 - 2019.11
Bachelor's degree - Languages and Translation
Faculties of Languages and Translation - Al-Azhar University
2015.09 - 2019.05