Mohamed Fathy Ahmed
Fujairah,UAE
Summary
Sales professional with proven experience in achieving targets, building strong client relationships, and driving revenue growth. Skilled in negotiation, customer service, and market development, with a strong ability to understand customer needs and deliver effective solutions
Overview
9
9
years of professional experience
Work History
Store Supervisor
Khaltat Mohamed Hilal group
Fujairah, UAE
11.2024 - I currently work here
- Supervised inventory control, conducted regular stock checks, and reordered merchandise to maintain optimal stock levels.
- Helped shop floor staff to unpack and count deliveries during quiet periods.
- Handled customer complaints with professionalism, resolving issues promptly to maintain high levels of customer trust and loyalty.
- Organised staff schedules, managing leave requests and ensuring adequate coverage during peak times to maintain service standards.
Store Assistant
The body Shop
Fujairah, UAE
02.2022 - 10.2024
- Managed stock levels on shelves, ensuring products were readily available for customers.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Assisted customers in locating products, offering recommendations based on their preferences.
Supervisor
Pull&Bear
Egypt , Alexandria
06.2015 - 12.2020
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Monitored worker behaviours and enforced standards for consistent safety protections.
- Fostered a positive working environment, encouraging teamwork and collaboration.
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
Education
High school
Alexandria,Egypt Skills
- Sales target achievement
- Negotiation and closing skills
- Customer relationship management (CRM)
- Lead generation and prospecting
- Account management
- Upselling and cross-selling
- Market analysis and competitor research
- Client retention and relationship building
- Communication and presentation skills
- Time management and multitasking
- Team leadership
Languages
Arabic
First language
English
Intermediate
B1
Timeline
Store Supervisor
Khaltat Mohamed Hilal group
11.2024 - I currently work here
Store Assistant
The body Shop
02.2022 - 10.2024
Supervisor
Pull&Bear
06.2015 - 12.2020
High school