Experienced Medical Laboratory Technologist with a Master's degree in Microbiology and Infection Control and DHA eligibility. Background includes molecular biology research assistant at Neelain University and three years as a Microbiology Teaching Assistant at Al Madain College. Two years as a Medical Laboratory Technologist at Royal Care Hospital while concurrently teaching microbiology at Sudan International University. Transitioned into sales as a successful Telesales Representative at Tilal Properties, currently driving sales strategies and business growth as an Executive. Known for thriving in stressful environments and under pressure, with strong communication and interpersonal skills. Expertise spans healthcare, education, and business sectors, combining medical knowledge, academic roles, and sales success.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Microbiology Lab Technologist
Royal Care international Hospital - Khartoum
Khartoum, Sudan
08.2021 - 08.2023
Microbiological Testing: Conducted 1,500+ tests monthly, including bacterial culture, identification, and AST; tested 300+ microbial isolates monthly.
• Routine Lab Work: Performed sample processing, microscopy, and specimen preparation, ensuring timely and accurate results.
• Urine and Stool Analysis: Analyzed 600+ urine samples and 400+ stool samples monthly for infections.
• Body Fluid Microbiological Processing: Processed and analyzed various body fluids, improving diagnostic accuracy in 300+ cases annually.
• Culture Media Preparation: Prepared and quality-controlled 100+ batches of culture media annually.
• Parasitology: Performed diagnostic tests for parasitic infections using stool microscopy and concentration techniques.
• Serology: Conducted serological tests (ELISA, agglutination) on 400+ samples monthly.
• Standard Operating Procedures (SOPs): Developed/reviewed 50+ SOPs, updating them biannually.
• Quality Control (QC): Monitored QC protocols for 200+ batches of culture media and reagents annually; maintained a 99% compliance rate.
• Quality Assurance (QA): Conducted 20+ internal audits annually; participated in 4 external proficiency testing programs, ranking in top 10%.
• Quantification: Performed quantitative analysis on 500+ samples annually; used PCR/qPCR for DNA quantification in 200+ samples annually.
• Documentation and Reporting: Maintained accurate LIMS records; generated 1,000+ detailed reports annually.
• Training and Supervision: Trained 15+ junior staff annually.
• Safety and Compliance: Conducted quarterly safety drills, maintaining a 100% safety record; updated biosafety protocols, achieving zero lab-related incidents over three years.
Handled samples in line with strict laboratory procedures using appropriate PPE.
Processed samples, labelled containers and completed required paperwork.
Supported senior technicians with experiment design and planning.
Classified and recorded testing specimens accurately for reliable reference.
Followed instructions to prepare precise chemical solutions for laboratory use.
Recorded findings and submitted reports to manager.
Adopted aseptic techniques to maintain sample integrity.
Microbiology Teaching assistant
Almadain Collage
Khartoum, Sudan
08.2021 - Current
Conducted pre-lab talks and lectures for group of 15-25 students, aiding student understanding
Strong counselling, oral communication, and presentation skills
Provided compassionate pastoral support, enhancing the overall educational experience
Collaborated with faculty to enhance programs, resulting in a 15% increase in program quality
Ensured 100% operational readiness of laboratory equipment
Improved student performance by 20% through guidance, progress monitoring, and data collation
Helped technical support, resulting in a 25% increase in student success
Achieved 100% readiness for teaching assignments
Improved student academic achievement by 15% through assignment guidance
Streamlined learning material development, reducing time by 20%.
Microbiology Teaching Assistant
Sudan International University
Khartoum, Sudan
05.2022 - 05.2023
Collaborated with course coordinators and faculty to improve program quality
Demonstrating in-depth knowledge and mastery of the subject
Maintained and calibrated laboratory equipment, ensuring 100% operational readiness
Enhanced student performance, resulting in a 10% increase in overall academic progress
Managed attendance records, contributing to a 15% improvement in attendance rates
Gave technical support and study skills guidance, resulting in a 20% increase in student success
Accomplished a 100% preparation rate for teaching assignments
Supported and improved the University's internship program, boosting student satisfaction by 25%
Assisted academic staff in material development, streamlining processes and reducing development time by 20%
Addressed student inquiries promptly, resulting in a 30% reduction in response time and improved student satisfaction.
Service training University research assistant
Al Neelain University
Khartoum
02.2020 - 02.2021
Prepared chemical solutions and conducted quality control checks for lab equipment
Guided students in practicing and comprehending course material
Facilitated data collection, analysis, and proposal writing
Corrected exams and conducted practical molecular sample testing
Developed and administered questionnaires, analyzed user-generated data, and presented findings
Monitored data for accurate documentation and regulatory compliance
Coordinated sample retrieval and processing, following lab protocols
Provided assistance and supervision to post-graduate students and visiting research personnel.
Tele sales/Sales executive
Tilal
shariah, UAE
09.2023 - Current
Managed client relationships from early stages of sales process through to post-sales
Built long-term relationships with customers and generated referrals from existing clients.
Generated new leads and opportunities to maximise revenue.
Achieved and exceeded sales targets in line with client growth across all products and services.
Understood customer needs to craft exceptional sales journeys.
Maintained contact with customers throughout sales and pre-delivery process.
Answered phone calls and emails from potential and existing customers.
Showed residential properties and explained features, value and benefits of available homes.
Managed customer relationships to achieve high satisfaction rate.
Assisted clients with corporate relocation services.
Counselled new buyers to enhance sales opportunities.
Education
Qualifying Year For M.Sc. - Microbiology
Khartoum University
03.2020 - 03.2021
Bachelor Of Medical Laboratory Sciences in Medical Microbiology - Microbiology
Sudan International University
Sudan
10.2015 - 05.2020
Master of Science - Microbiology and Infection Control
Microbiology Lab Technologist at Royal Care international Hospital - KhartoumMicrobiology Lab Technologist at Royal Care international Hospital - Khartoum