Customer service professional that is highly energetic, outgoing and detail oriented efficient personnal.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Service Collection
SHARAF DG LLC,
Abu Dhabi, U.A.E
05.2017 - Current
Multiple responsibilities simultaneously while providing exceptional customer service.
Pick Up and deliver electronic product such as Mobile phone, Laptop, PC & all elecronic accessories to & from the shops, service center and other authorized dealerships.
Fill out all the necessary paper work, maintaining logbook and other records.
Handling problems with delivery and make arrangements with customers.
Contribute to company's growth by ensuring that product is delivered on time and in good conditions Work with company office personnel to ensure optimal scheduling.
Vehicle Messenger
Commercial Bank of Dubai
Dubai, U.A.E
05.2014 - 05.2017
Picked up reports and handle the care of important documents, packages, and other items between office or departments Checked and ensured completeness of date before leave the office Sorted items to be delivered according to the delivery route Always put my work first and was never late at work Prepared daily travel reports and send them to the HR Admin Assistant/superior at every and end of the week.
Food delivery driver
Moulin D'Or- Grill Restaurant
Dubai, U.A.E
05.2013 - 04.2014
Deliver food products in accordance with all sanitation and safety principles Verify all food product amounts
Assisted with meal planning and food preparation at select customer locations
Maintained excellent working relationships with distribution and customer staff.
Cashier cum Sales
BEST LIFE GARMENTS, RAI AL
Ras al-Khaimah, U.A.E
05.2011 - 04.2013
Assisted in stocking the shelves with new products and replacing products that had been moved during the course of the day.
Responsible for tracking sales and making sure the register was even at the end of the day.
Helped set up marketing displays before major buying seasons such us back to school and the holidays.Often assisted customer service staff with returns throughout the day.
Education
HSC - Vocational
George Higher Secondary School.
Tamilandu, India
06.2007 - 04.2009
Skills
MS Office (MS Word, MS Excel)
Communication skills
Public Relations
Marketing
Digital maps usage
Safe driving skills
Locations expertise
Interests
Valid until 19/04/2025
Reading books, Watching TV & Listening Music.
Languages
English
Upper intermediate
Hindi
Upper intermediate
Malayalam
Upper intermediate
Tamil
Native
Arabic
Beginner
Affiliations
Driving
Playing Cricket
Watching Movies
Timeline
Service Collection
SHARAF DG LLC,
05.2017 - Current
Vehicle Messenger
Commercial Bank of Dubai
05.2014 - 05.2017
Food delivery driver
Moulin D'Or- Grill Restaurant
05.2013 - 04.2014
Cashier cum Sales
BEST LIFE GARMENTS, RAI AL
05.2011 - 04.2013
HSC - Vocational
George Higher Secondary School.
06.2007 - 04.2009
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Mahrukh Riaz ShahidMahrukh Riaz Shahid
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