Mohammad Elmenshawi
Facility Management - Hospitality
Dubai,United Arab Emarites
Summary
Seasoned Facilities Operations Specialist with 15 years of experience in site operations and workflow management. Expertise includes maintenance coordination, contractor supervision, and compliance oversight. Focused on optimising operational performance, enhancing standards, and driving continuous improvement in facilities management.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Sales Agent & Administrative Officer
Shanyraq Properties LLC
Dubai
04.2025 - Current
- Closed 3 secondary market transactions within the first year.
- Conducted client consultations and site viewings, effectively addressing client needs and preferences.
- Managed property listings, ensuring accuracy of documentation and timely updates to enhance client experience.
- Coordinated with developers, brokers, and legal teams to ensure compliance with regulations and streamline transaction processes.
- Prepared MOUs, contracts, and regulatory documentation.
- Updated and organised CRM records to ensure accurate client information. and followed up on leads.
- Supported administrative workflows including listing uploads and record management.
CLUSTER Operations Manager
MENA Plaza
Dubai
08.2023 - 03.2025
- Implemented operational processes to improve accuracy and efficiency.
- Coordinated issue resolution and operational responses to enhance service continuity.
- Supervised daily operational workflows to ensure adherence to procedures and maintain operational standards.
- Administered departmental budgets with a focus on cost control.
- Oversaw staff scheduling and HR-related operational requirements.
- Managed inventory and procurement of operational supplies.
- Prepared monthly operational reports to analyse workflow efficiency and resource utilisation.
- Maintained organisation of site operations to facilitate smooth workflow.
- Enforced compliance with documentation and internal policies.
ASSISTANT Operations Manager
Accor Group
Abu Dhabi
01.2020 - 03.2023
- Supervised departmental budgets and allocated resources to optimise operational efficiency.
- Supported operational improvements by implementing structured reporting processes.
- Prepared monthly operational reports to analyse performance and identify trends.
- Ensured compliance with financial and administrative procedures.
- Updated records to ensure accuracy and compliance with standards.
Night Operations Manager
Accor Group
Abu Dhabi
01.2015 - 08.2020
- Coordinated shift scheduling and workflow distribution to align with operational needs.
- Optimized staff scheduling to improve efficiency.
- Delivered operational support to teams and stakeholders to facilitate seamless operations.
- Evaluated operational performance across departments to identify improvement areas.
- Ensured adherence to budgets and operational guidelines.
Education
Bachelor Degree - Human Scince
Higher Institute of Social Worker
Al Mansoura01-2002
Skills
- Facilities Operations
- Work order management
- Inventory and Asset Control
- Budget Monitoring
- Performance monitoring
- Vendor management
- Site Inspections
- Preventive Maintenance
- Corrective Maintenance
- Hard Services Coordination
- Soft Services Management
- HSE Compliance
- Risk Assessment Support
- Emergency Response Support
- Reporting documentation
- Resource Allocation
- Workflow optimisation
- Stakeholder coordination
- Stakeholder coordination
Languages
Arabic
English
Custom
- Leadership
- Agility
Certification
- ISO 9001 & 14001 – Accor (2012)
- Financial Systems & Reporting – Accor (2013)
- Operations & Service Modules – Accor (2017)
Interests
- Soccer
- Fishing
- Movies
- Travel
Timeline
Sales Agent & Administrative Officer
Shanyraq Properties LLC
04.2025 - Current
CLUSTER Operations Manager
MENA Plaza
08.2023 - 03.2025
ASSISTANT Operations Manager
Accor Group
01.2020 - 03.2023
Night Operations Manager
Accor Group
01.2015 - 08.2020
Bachelor Degree - Human Scince
Higher Institute of Social Worker