MOHAMMED CHIKH
Dubai
Summary
Highly motivated and results-driven Assistant Sales Manager with 5 years of experience in the food and hospitality industry, specializing in Oil & Gaz Company catering and B2B sales. Proven ability to build lasting client relationships, exceed sales targets, and lead cross-functional teams in delivering exceptional service to clients.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
8
8
years of professional experience
Work History
Captain Order and Supervisor F& B
Bayt Waard Restaurant and cafe LLC
01.2024 - 12.2024
- Staff Management
- Assigning daily tasks and schedules to staff, including waiters, bartenders, and kitchen staff
- Monitoring staff performance, providing guidance, and conducting training sessions to maintain service standards
- Addressing staff concerns and resolving interpersonal conflicts
- Customer Service Oversight
- Ensuring guests have a positive dining experience by addressing complaints, resolving issues, and taking feedback
- Supervising the quality of service, including speed, attentiveness, and overall guest interaction
- Overseeing table reservations, seating arrangements, and special requests
- Inventory and Stock Control
- Monitoring stock levels of food, beverages, and supplies to prevent shortages
- Coordinating with suppliers for timely delivery of fresh and quality ingredients
- Conducting regular inventory checks and maintaining accurate records
- Compliance and Quality Control
- Ensuring adherence to health, safety, and hygiene standards in the restaurant
- Verifying food and beverage quality, presentation, and portion control
- Enforcing compliance with local regulations and company policies
- Operations and Reporting
- Supervising daily restaurant operations, including opening and closing procedures
- Preparing daily, weekly, or monthly reports on sales, staff performance, and customer satisfaction
- Assisting with budgeting, cost control, and revenue generation strategies
Assistant Sales Manager
ENGCB By Sonatrach
01.2019 - 12.2024
- Collaborate with oil & gaz companies to customize catering menus that align with their branding
- Consistently achieve or exceed monthly sales targets, contributing to annual revenue growth
- Conduct market research to identify new business opportunities within the oil & gaz sector
- Supervise a team of 18 sales associates, ensuring high performance and adherence to company policies
- Negotiate pricing and contract terms with clients to maximize profitability while maintaining client satisfaction
Sales executive
Renaissance Hotel by Marriott International
01.2017 - 12.2019
- Managed a portfolio clients, increasing customer retention by through personalized service
- Assisted in the development of promotional campaigns to showcase new catering offerings in events and weddings
- Participated in trade shows and networking events to strengthen the company's market presence
Education
MBA - Master in Business Administration
University of Tlemcen
Algeria01.2015
Skills
- Sales Expertise
- Client Relationship Management
- Market Analysis
- Team Leadership
- Product Knowledge
- Communication Skills
- Multilingual Abilities
- Customer service
- Attention to detail
- Staff management
- Training and mentoring
- Inventory control
- Team building
- Time management
Personal Information
Title: Assistant Sales Manager F&B
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Upper intermediate (B2)
Timeline
Captain Order and Supervisor F& B
Bayt Waard Restaurant and cafe LLC
01.2024 - 12.2024
Assistant Sales Manager
ENGCB By Sonatrach
01.2019 - 12.2024
Sales executive
Renaissance Hotel by Marriott International
01.2017 - 12.2019
MBA - Master in Business Administration
University of Tlemcen
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