Mohammed Deesawala
Account manager
Dubai
Summary
Dynamic Account Manager with a proven track record at Smile Computers LLC, excelling in client relationship management and account strategy development. Successfully enhanced client retention through tailored solutions and cross-functional collaboration, while mentoring junior staff. Skilled in market trend analysis, driving strategic initiatives that significantly improved operational efficiency and client satisfaction.
Overview
24
24
years of professional experience
Work History
Sales Officer
Novelty Shipping Services LLC
07.2025 - Current
- Developed and implemented strategic sales initiatives, leading to enhanced client engagement and increased market penetration.
- Cultivated strong relationships with key clients through tailored solutions, driving long-term customer loyalty and retention.
- Analyzed market trends and competitor activities to identify new sales opportunities and inform strategic decision-making.
- Collaborated with cross-functional teams to streamline operational processes, resulting in improved efficiency and customer satisfaction.
Account Manager
Smile Computers LLC
01.2006 - 06.2025
- Cultivated strong client relationships by proactively addressing concerns, resulting in improved client retention and satisfaction levels.
- Coordinated cross-functional teams to streamline project delivery processes, enhancing overall operational efficiency and client responsiveness.
- Led account strategy development, aligning client objectives with service offerings to drive business growth and client engagement.
- Implemented client feedback mechanisms, allowing for continuous service improvement and tailored solutions that address client needs.
- Mentored junior account managers, sharing best practices that fostered professional development and increased team performance.
- Analyzed market trends and client data to identify opportunities, enhancing the strategic direction of account management initiatives.
Senior Sales Executive
Piramal Holdings Ltd
01.2004 - 10.2005
- Directed comprehensive sales strategies that expanded market share and strengthened client relationships across diverse sectors.
- Cultivated long-term partnerships by delivering tailored solutions, resulting in increased customer loyalty and retention.
- Analyzed market trends and competitor activities to inform strategic decision-making and enhance product positioning.
- Led cross-functional teams in executing sales initiatives, driving revenue growth and optimizing operational efficiency.
Advertising Specialist
Ontracks Suburbs
01.2002 - 12.2003
- Developed and implemented targeted advertising campaigns, increasing brand visibility and enhancing customer engagement across multiple channels.
- Conducted market research to identify consumer trends, informing advertising strategies that drove audience growth and retention.
- Collaborated with cross-functional teams to optimize ad placements, resulting in improved conversion rates and increased sales opportunities.
- Managed social media advertising initiatives, leveraging analytics to refine strategies and maximize return on investment for campaigns.
Education
High School Diploma -
Burhani College Mumbai
Mumbai India 04.2001 -
Skills
Client relationship management
Timeline
Sales Officer
Novelty Shipping Services LLC
07.2025 - Current
Account Manager
Smile Computers LLC
01.2006 - 06.2025
Senior Sales Executive
Piramal Holdings Ltd
01.2004 - 10.2005
Advertising Specialist
Ontracks Suburbs
01.2002 - 12.2003
High School Diploma -
Burhani College Mumbai
04.2001 -