Photography: Capturing moments and exploring visual storytelling
Mohammed Ettaleb
Senior Client Advisor
Dubai,Dubai
Summary
Senior Client Advisor with 8 years of extensive experience in delivering exceptional customer service and driving sales in the luxury industry. Adept in business management with a proven track record of exceeding targets. Seeking a challenging opportunity to leverage skills and contribute to a reputable company's success.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Senior Client Advisor
Kismet By Milka L.L.C - Fine Jewelry Brand
06.2023 - Current
- Provided bespoke consultations for high-end clientele, offering expert advice on luxury jewelry, diamonds, and gemstones
- Organized and managed events such as DJ nights, photography sessions, and catering services to enhance the in-store experience and drive sales
- Conducted regular stock counts and implemented efficient restocking procedures to ensure optimal product availability
- Mentored and monitored junior sales advisors, providing guidance and support to improve performance and achieve sales goals
- Established enduring client relationships, fostering loyalty and repeat business
- Consistently exceeded monthly, quarterly, and annual sales targets, driving team success
- Collaborated with the marketing team to plan and execute upscale jewelry events, elevating brand awareness.
Client Advisor
Kismet By Milka L.L.C - Fine Jewelry Brand
08.2022 - 05.2023
- Assisted customers in selecting jewelry pieces based on their preferences and style
- Built strong client relationships, resulting in high customer satisfaction and increased sales
- Exceeded monthly sales targets consistently, achieving outstanding performance
- Participated in training programs to enhance product knowledge and stay abreast of industry trends
- Contributed to visual merchandising efforts to maintain store's appealing presentation.
Manager Assistant
Alakhawayn Joailleries
06.2014 - 09.2015
- Managed inventory, conducted stock counts, and ensured accurate records of jewelry items
- Assisted in sales operations, including client consultations and product presentations
- Oversaw customer service activities, ensuring high levels of satisfaction and resolving issues promptly
- Coordinated with suppliers and vendors to maintain adequate stock levels and negotiate favorable terms.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth
Education
BBA - Business And Management
École Nationale De Commerce Et Gestion - Oujda
Oujda, Morocco 05.2017 - 05.2018
Associate Degree - Accounting And Management
Brevet De Technicien Supérieur
Lycee Technique Maghreb Arabe Oujda 09.2015 - 05.2017
High School Diploma -
Lycée Technique Maghreb Arabe
Oujda, Morocco 05.2013 - 05.2014
Skills
Product presentation
undefinedAccomplishments
- Achieving double of the monthly target many times at Kismet By Milka.
- Ranked as a Top Seller of the month several times as Duty-Free Operator at Emirates Airlines.
- Awarded Noujoum - The Star of the Month for high performance from the management leaders at Emirates Airlines.
Certification
Certified in Diamond Program by IGI (International Gemological Institute)
Interests
Traveling: Discovering new cultures and enriching experiences
Reading: Expanding knowledge and exploring diverse perspectives
Timeline
Certified in Diamond Program by IGI (International Gemological Institute)
12-2023
Senior Client Advisor
Kismet By Milka L.L.C - Fine Jewelry Brand
06.2023 - Current
Client Advisor
Kismet By Milka L.L.C - Fine Jewelry Brand
08.2022 - 05.2023
BBA - Business And Management
École Nationale De Commerce Et Gestion - Oujda
05.2017 - 05.2018
Associate Degree - Accounting And Management
Brevet De Technicien Supérieur
09.2015 - 05.2017
Manager Assistant
Alakhawayn Joailleries
06.2014 - 09.2015
High School Diploma -
Lycée Technique Maghreb Arabe
05.2013 - 05.2014
Similar Profiles
Ina Charlene ShuttIna Charlene Shutt
Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)
Vanessa NavarroVanessa Navarro
Sales Consultant at Robbins Brothers Fine JewelrySales Consultant at Robbins Brothers Fine Jewelry
LESLEY HOLMESLESLEY HOLMES
Manager at Pattons Fine JewelryManager at Pattons Fine Jewelry