Mohammed Ibrahim Ali
Abu Dhabi
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
retail store manager
sharaf retail
10.2022 - 12.2023
- An experienced and dedicated retail store manager with a proven track record of driving operational excellence and maximizing sales growth
- With a passion for delivering exceptional customer service and a deep understanding of retail industry trends, I thrive in fast-paced environments and excel in leading high-performing teams
- Through strategic planning, staff development, and effective merchandising strategies, I consistently achieve and exceed sales targets while maintaining an impeccable standard of store presentation
- Committed to fostering a positive and inclusive work culture, I motivate and inspire my team to deliver outstanding results
- With strong analytical skills and a keen eye for detail, I am adept at identifying areas for improvement and implementing innovative solutions to enhance overall store performance
- Seeking a challenging retail store manager position where I can leverage my expertise to drive business growth and deliver an exceptional shopping experience.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
assistant store manager
LIFETSYLE - Landmark Group
04.2015 - 10.2022
- Responsible for achieving topline customer satisfaction and retention
- Ensured high ratings in internal/external/mystery audits
- Conducted subordinate training in various aspects of store operation to deliver excellent customer service
- Managed promotional/seasonal sales and adhered to VM norms and SOP
- Motivated staff members to achieve sales targets and handled stock takes
- Achieved 100% sales target
- Promoted from store assistant to Store Supervisor within 4 years
- Scored 89% in latest mystery shopping audits
- Maintained 0% attrition at department level.
Sales associate
Denizen by Levis strauss & co
01.2013 - 01.2015
- Ensured high ratings in internal/external/mystery audits
- Conducted subordinate training in various aspects of store operations to deliver excellent customer service
- Managed promotional/seasonal sales and adhered to VM norms and SOP
- Motivated staff members to achieve sales targets and handled stock takes
- Achieved 100% sales target.
customer service
01.2012 - 01.2013
- Handled operational efficiencies and coordinated with brands for stock allocation, season launch, manpower placement, and VM
- Conducted staff training in various aspects.
Sales associate
01.2011 - 01.2012
- Displayed new stocks, arranged counter and color blocking, solved customer queries, adhered to VM norms and SOP, and maintained good relationship with customers.
Education
High school or equivalent - Business Administration And Commerce
International junior college
04.2009
Skills
Customer Service
Strong multi-tasking
Retail Operations
Problem-Solving
Decision-making skill
Stockroom Management
Sales Growth
Inventory Control
Store maintenance
Coaching and Mentoring
Accurate money handling
Merchandise Strategizing
Languages
Hindi
Urdu
English
Target Job
retail store manager, Management, UAE, A dedicated and results-driven store manager with 12 years of experience in the retail industry. Proven track record of achieving sales targets, optimizing operational efficiency, and delivering exceptional customer service. Skilled in team leadership, inventory management, and strategic planning. Committed to fostering a positive work environment and exceeding customer expectations. Seeking opportunities to leverage my expertise and drive success for your store.
Driving License Issued From
United Arab Emirates
Personal Information
- Date of Birth: 06/19/93
- Gender: Male
- Nationality: India
- Marital Status: Single
- Visa Status: Residency Visa (Transferable)
Hobbies and Interests
Reading books & fitness & finance
Timeline
retail store manager
sharaf retail
10.2022 - 12.2023
assistant store manager
LIFETSYLE - Landmark Group
04.2015 - 10.2022
Sales associate
Denizen by Levis strauss & co
01.2013 - 01.2015
customer service
01.2012 - 01.2013
Sales associate
01.2011 - 01.2012
High school or equivalent - Business Administration And Commerce
International junior college
Similar Profiles
DEEPTHY SETHURAJDEEPTHY SETHURAJ
Senior Payroll Officer at Sharaf Retail GroupSenior Payroll Officer at Sharaf Retail Group
RISMI MAHRIFRISMI MAHRIF
Regional Visual Merchandising Manager at Sharaf Fashion Retail - FOREVER 21Regional Visual Merchandising Manager at Sharaf Fashion Retail - FOREVER 21
Omar MansourOmar Mansour
Sales Executive at Sharaf DG DXB LLCSales Executive at Sharaf DG DXB LLC