Mohd Irfan Shaikh

At BeOnTop, a Google Premier Partner and pioneer in Dubai’s digital marketing landscape, I partnered with business owners and decision-makers to drive revenue growth through SEO, PPC, and digital transformation solutions. Applied consultative selling and data-driven insights to manage key accounts, improve marketing ROI, and build long-term client partnerships across diverse industries. Consistently developed a qualified sales pipeline through strategic prospecting and relationship-driven business development.

• Increased qualified sales opportunities by 30% through strategic prospecting, LinkedIn outreach, cold calling, networking, and consultative selling of SEO, Google Ads, web development, and digital marketing solutions.
• Built and maintained a AED 50,000+ monthly sales pipeline by identifying high-potential businesses and conducting discovery meetings with key decision-makers.
• Improved proposal-to-close conversion rates by 20% by delivering customized SEO audits, competitor analysis, and ROI-focused digital marketing proposals.
• Increased client engagement by 25% through collaboration with SEO, PPC, content, and web development teams to design tailored growth strategies aligned with business objectives.
• Utilized CRM tools to streamline follow-ups, improve pipeline visibility, and enhance sales forecasting accuracy.
• Identified revenue growth opportunities through website audits using Ahrefs, SEMrush, Google Search Console, and Screaming Frog, improving client acquisition and retention outcomes.
• Improved onboarding efficiency and customer satisfaction by partnering with delivery teams to ensure the smooth transition from sales to execution.
• Negotiated contracts and pricing structures, securing profitable deals and driving overall revenue growth.

• Increased repeat purchase rates by 15% by implementing structured customer follow-up processes and strengthening post-sales engagement strategies.
• Improved customer satisfaction scores by 12% through customer feedback analysis, behavioral insights, and product/service improvement recommendations.
• Reduced order fulfillment turnaround time by 25% by collaborating with operations and e-commerce teams to optimize workflow efficiency.
• Increased promotional campaign effectiveness by 20% through customer segmentation analysis and data-driven marketing recommendations.
• Improved decision-making speed by developing customer analytics dashboards tracking purchasing trends, inventory movement, and customer feedback metrics.
• Enhanced customer retention by proactively resolving escalations and maintaining high service standards in a fast-paced startup environment.

• Increased sales revenue by 18% by identifying new business opportunities and strengthening relationships with residential and commercial customers.
• Improved walk-in conversion rates by 22% through collaboration with marketing teams on targeted promotional campaigns and customer acquisition initiatives.
• Increased customer lifetime value by converting one-time buyers into repeat customers through long-term relationship management.
• Improved team sales performance by mentoring junior associates in consultative selling, relationship management, and customer engagement.
• Ranked among top-performing sales professionals by consistently exceeding sales and customer service targets.

• Exceeded monthly sales targets by 110%–120% through consultative selling and telecommunications solutions.
• Increased upsell conversion rates by 25% and average order value by 18% through cross-selling of bundled internet, TV, and phone services.
• Improved lead-to-sale conversion rates by 20% by aligning sales execution with marketing campaigns and customer acquisition initiatives.
• Increased customer retention through proactive account management and follow-ups.
• Improved pipeline visibility and efficiency using Salesforce and Zendesk CRM.

• Achieved customer satisfaction scores exceeding 95% through consultative product recommendations and high-quality customer support.
• Reduced prospect drop-off rates by resolving technical concerns and purchase objections during decision-making.
• Improved customer retention rates above 90% through structured follow-ups and issue resolution.
• Improved onboarding efficiency by mentoring new employees on customer communication and product knowledge.
• Consistently achieved top performance ratings in customer satisfaction and first-contact resolution metrics.