I am an accomplished AWS Support Engineer with 4 years of experience in managing and optimizing cloud infrastructure and Linux systems. My expertise includes proficient administration of AWS Cloud platforms and extensive knowledge of Linux environments. I specialize in designing and implementing scalable solutions, resolving complex technical issues, and ensuring the security and efficiency of systems. I am skilled in collaborating with cross-functional teams to drive projects to successful completion, leveraging strong communication and problem-solving abilities.
Overview
2025
2025
years of professional experience
2
2
Certifications
3
3
Languages
Work History
AWS Cloud Engineer
Orient Technologies
Mumbai
12.2023 - Current
Developed and maintained CI/CD pipelines using Jenkins, increasing deployment speed and reliability.
Trained junior engineers on best practices for working within an AWS environment, promoting skill development across the team.
Coordinated disaster recovery efforts by developing comprehensive plans that outlined roles, responsibilities, and procedures during an event.
Implemented security best practices within the AWS environment, safeguarding sensitive data and ensuring compliance with industry regulations.
Migrated legacy applications to AWS, reducing downtime and improving overall efficiency.
Provided technical support to both internal colleagues and external clients regarding their use of AWS services, fostering positive relationships built on trust and expertise.
Designing scalable, highly available, and fault-tolerant architectures on AWS, integrating authentication services like AWS Cognito or IAM for identity management.
Translating business requirements into scalable and secure cloud solutions, ensuring authentication mechanisms are robust and compliant.
Implementing infrastructure as code using tools such as AWS Cloud Formation, Terraform, or AWS CDK, ensuring authentication configurations are automated and consistent across environments.
Implementing security best practices and controls in AWS environments, focusing on authentication services to manage access and permissions effectively.
Conducting security assessments and audits, implementing remediation actions related to authentication vulnerabilities or misconfigurations.
Managed use of various types of databases and configured, installed and upgraded new ones.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Collaborate with stakeholders to define disaster recovery objectives, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
Design comprehensive disaster recovery strategies leveraging DataMotive capabilities.
Identify critical systems, applications, and data for inclusion in DR plans.
Deploy, manage, and monitor Azure resources like VMs, storage accounts, and virtual networks.
Configure and manage Azure Active Directory (Azure AD) for identity and access management.
Set up and manage Azure virtual networks, load balancers, and firewalls.
Monitor Azure services using tools like Azure Monitor and Application Insights.
Optimize resource utilization and cost by resizing and scaling services.
Analyze logs using Azure Log Analytics.
Resolve Azure service outages and connectivity issues.
Provide technical support for Azure resources and services.
Install, configure, and maintain the Jenkins server and its plugins.
Set up Jenkins master-slave architecture for distributed builds.
Configure system parameters, environment variables, and job configurations.
Design, build, and maintain CI/CD pipelines for various projects.
Implement multi-branch pipelines using Jenkinsfile (declarative or scripted).
Automate code building, testing, and deployment processes.
Identify, install, and update Jenkins plugins to meet project requirements.
Troubleshoot plugin compatibility and performance issues.
Monitor and remove deprecated or unused plugins to maintain stability.
Integrate Jenkins with version control systems like Git, GitHub, or Bitbucket.
Cloud Support Engineer
Alten Calsoft Labs (Reliance Jio)
Mumbai
9 2023 - 12.2023
Automated AWS resource management with IaC tools like Cloud Formation, ensuring consistent and reproducible configurations.
Established robust monitoring, alerting, and logging mechanisms, maintaining system health and reliability in AWS.
Conducted regular security assessments and audits, identifying vulnerabilities and ensuring compliance.
Provided leadership and mentorship, promoting knowledge sharing and fostering a collaborative work environment.
Implemented cost optimization strategies and performance tuning, utilizing services like AWS Auto Scaling and AWS Cost Explorer to balance scalability with cost-efficiency.
Strengthened security through AWS best practices, leveraging services such as AWS Identity and Access Management (IAM) and AWS Key Management Service (KMS) to proactively identify and mitigate potential risks.
Automated AWS resource management with Infrastructure as Code (IaC) tools like AWS CloudFormation, ensuring consistent and reproducible configurations.
Established robust monitoring, alerting, and logging mechanisms using AWS CloudWatch and AWS CloudTrail, maintaining system health and reliability in AWS.
Designed disaster recovery (DR) plans and efficient backup strategies using Amazon S3 and AWS Backup, minimizing downtime and data loss.
Responsible for configuration, maintenance, monitoring and support of AWS, Azure and On prem infrastructure in a startup.
Experience in migrating on-premises applications to Azure and configured VNETs and subnets Asli>as per the project requirement also performed PowerShell scripting to do patching, imaging, and deployments in Azure.
Worked on various Azure services like Compute (Web Roles, Worker Roles), Azure Websites,
Caching, SQL Azure, NoSQL, Storage, Network services, Azure Active Directory, API Management, Scheduling, Auto Scaling, and PowerShell Automation.
Linux Cloud Engineer
Altnix
Mumbai
01.2021 - 08.2023
File modification, changing file permissions, ownership and groups
OS Patching with local Yum repo server and Redhat satellite server
Installing Software packages using YUM, RPM, and Source code
Managing the backup of files and folders with the help of zip and tar utilities, also with third-party backup software
Setting up FTP and NFS servers
Solaris 11 health check (Unix)
Develop Ansible playbooks and modules
Define and setup the process for managing Ops-developed playbooks
Administer Ansible infrastructure, perform maintenance and configuration, and provide SME-level support.
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
Understood client needs and objectives by conducting proactive customer and data analysis.
Engineered highly available AWS infrastructure, ensuring uninterrupted operations and optimal performance.
Implemented cost optimization strategies and performance tuning, balancing scalability with cost-efficiency
Designed and managed highly available AWS infrastructure using Amazon EC2, ensuring uninterrupted operations and optimal performance.
Collaborated closely with cross-functional teams to align AWS services with application requirements, utilizing AWS Lambda, AWS API Gateway, and AWS Step Functions for efficient integration and workflow.
Implementing End-to-End SDLC by Creating pipeline from CI till CD and
automating the process, providing support to the Developer and Testing
Teams, in a cost efficient and smooth manner.
Worked on building platform that makes it easy for migration of applications to containers,
including Kubernetes & Docker.
Design AWS Cloud Formation Templates and Terraform templates which can be used as
Extensively involved in infrastructure as code, execution plans, resource graph and change
Experience working with Jenkins by installing, configuring and maintaining for the purpose of continuous integration & continuous deployment (CI/CD) and for End-to-End automation for all build and deployments.
Configure virtual switches, distributed switches, and VLANs.
Manage storage (e.g., NFS, iSCSI, Fibre Channel) and storage policies.
Perform SAN and NAS integration with VMware environments.