Mostafa Abouzid
Sales / Business Development Manager
Dubai
Summary
In pursuit of challenging assignments that would facilitate the maximum utilization and application of my broad skills, interpersonal skills, strong functional knowledge, analytical abilities and expertise in making a positive difference to the organization.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
IP Consultant | Business Development Manager
INTEROCO Copyright Office
Dubai
04.2019 - 10.2022
- Top performer for 3 years in row over 5 branches all over the world with total of 3,200,000
- Responsible for performing the sales targets and providing high level of satisfaction of the clients with the company services including but not limited to:
- Conduct market research to identify selling possibilities and evaluate customer needs
- Maintain as well as grow relations with partners, start-ups and entrepreneurs, as well as corporate clients and the governmental sector
- Develop strategies to enhance customer relations through formal and informal channels, also actively seek out new sales opportunities through calling, networking, events and social media
- Lead Management, converting leads into sales
Sales Account Manager
Bayut.com
01.2018 - 03.2019
- Handling 70 accounts across Emirates
- Drive the entire sales cycle from initial customer engagement to closed sales
- Prospect for potential customers using various direct methods such as calling and face to face meeting, and indirect methods such as networking, social selling to clients within the assigned territory
- Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects
- Work with the marketing department to plan and execute generation campaigns
- Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation
- Provide feedback to company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings
Supervisor Sales
Abdul Latif Al Banna For Real Estate Appraisal
01.2017 - 12.2017
- Valuation reports with total value of 1.5+ Billion AED (400+ Million USD)
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
- Achieve growth and hit sales targets by successfully managing the sales team of 4 sales consultants
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Identify emerging markets and market shifts while being fully aware of competition status
- Achieves sales operational objectives by contributing sales information and recommendations to strategic plans and reviews
- Provide training and guidance for the team
Branch Manager – Real Estate Consultant Team Leader
ERA Real Estate
02.2012 - 11.2016
- Sold units with total amount of (100+ Million USD) plus total direct commercial brokerage commissions (1.1+ Million USD)Team building: Hiring, coaching and training new employees
- Manage a sales team of 8 real estate consultants
- Work with the sales director to sustain and grow programs and service
- Ensure performance goals are met and report it to Projects Sales Director
- Revise the sales presentations and materials for each Project
- Provide training and guidance for the team.
Senior Sales Executive
Bank Audi, Egypt
04.2008 - 07.2010
- Achieve the 100% of the assigned target
- Achieve total Auto loans of (10+ Million USD)
- Recruited to maximize sales, train 15 Auto dealers, and assist with opening new accounts, collaborated with taskforce on introduction of new offers and marketing plans in the Auto-
- Maintain efficient and effective communication channel between Bank Audi and retail customers
- Ensure maximizing ticket size and high approval rate
- Design, develop and deliver a commission structure for showroom owners and sales teams.
Senior Customer Service Representative
Orange, Telecom. Co
01.2006 - 03.2008
- Responsible for answering customer’s inquiries, responding to complaints and building up customer loyalty to increase customer satisfaction on shift basis:
- Respond to incoming telephone inquiry’s and answer at least 90% of all customer inquires
- Keep up to date with company products and service offers
- Positively contribute in up selling of products and Value-Added Services to maximize company revenue
- Handle all customer inquiries in a professional way.
Education
Bachelor’s - business administration
Sadat Academy For Management Sciences
10.2001 - 11.2005
Bachelor’s - aviation
Egyptian Aviation Academy
03.2010 - 08.2011
Skills
Product Knowledge
Lead Prospecting
Customer Needs Analysis
Self Motivation
Communication Skills
CRM Software
Fluent in Arabic and English
Additional Information
- , Commercial Pilot License no. 5762 (The Egyptian civil aviation authority)
- Commercial Pilot License no. 11C47 (Civil aviation authority of the Philippines)
- ATPL frozen License (Egyptian aviation academy)
Timeline
IP Consultant | Business Development Manager
INTEROCO Copyright Office
04.2019 - 10.2022
Sales Account Manager
Bayut.com
01.2018 - 03.2019
Supervisor Sales
Abdul Latif Al Banna For Real Estate Appraisal
01.2017 - 12.2017
Branch Manager – Real Estate Consultant Team Leader
ERA Real Estate
02.2012 - 11.2016
Bachelor’s - aviation
Egyptian Aviation Academy
03.2010 - 08.2011
Senior Sales Executive
Bank Audi, Egypt
04.2008 - 07.2010
Senior Customer Service Representative
Orange, Telecom. Co
01.2006 - 03.2008
Bachelor’s - business administration
Sadat Academy For Management Sciences
10.2001 - 11.2005