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Experienced with over 4 years in Banking Industry.Hardworking and passionate job seeker with strong organizational skills eager to secure an Office Administration position in a thriving company where the job involves innovative and creative approaches to develop strategies and reach long term career objectives. Capable of working on own initiative and demonstrate the high levels of motivation required to meet the tightest of deadlines. Ability to grasp new ideas and concepts, to develop innovative and creative solutions to problems.
UAE driving license holder.

Dynamic operations professional dedicated to optimizing workflows and enhancing service delivery within a structured organization that values personal and professional growth. Recognized for exceptional interpersonal and leadership skills, fostering collaboration and adaptability to meet evolving business needs. Bilingual in English and Spanish, with strong communication abilities that facilitate effective team engagement. Proficient in Microsoft Word and Excel, with expertise in setting up and re-imaging workstations to support seamless operations and maintain high standards.

Detail-oriented professional with over 11 years of experience possessing proven knowledge of conflict resolution, contract compliance, and effective customer communications. Goal is to leverage skills and expertise to make a significant impact in the Customer Service role at your esteemed company. Strong focus on attention to detail and commitment to delivering exceptional service, confident in ability to contribute to the success of your organization.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Flexible Customer Service Representative offering 5 years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.

Mouza Mohamed Al Zaabi

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Executive - IT Contact Center

Student

Intern

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Diploma - Introduction To Shipping, Ports and Terminal Management

Bachelor of Science - Information Technology, Concentrations in Security and Network Technologies

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Executive - IT Contact Center

Diploma - Introduction To Shipping, Ports and Terminal Management

Student

Intern

Bachelor of Science - Information Technology, Concentrations in Security and Network Technologies

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