Moza Alhembar
Fujairah
Summary
Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs.
Proactive Quality Assurance Expert eager to join the team, offering proven mentoring abilities, exceptional communication, and a commitment to elevating team performance to meet stringent quality benchmarks.
Overview
14
14
years of professional experience
Work History
Compliance Officer
Fujairah Municipality
07.2025 - Current
- Assisted in compliance monitoring and reporting processes to ensure regulatory adherence.
- Supported audits by gathering necessary documentation and preparing preliminary reports.
- Conducted regular compliance audits and risk assessments to ensure adherence to laws and regulations.
Customer Relation Executive
Federal Exchange
11.2023 - 12.2024
- Delivered high-quality customer service to a diverse client base, demonstrating strong interpersonal skills.
- Managed daily financial transactions, ensuring efficient and accurate customer service.
- Conducted regular audits of transactional activities to maintain a high level of precision and compliance.
Quality Assurance Analyst
Du Emirates Telecommunications Corporation
10.2011 - 11.2012
- Established and met key product quality objectives in line with specified standards.
- Provided mentorship and coaching to team members on quality assurance practices and principles.
- Executed comprehensive audits and inspections to identify and facilitate process enhancements.
- Fostered a culture of continuous improvement by leading quality-focused initiatives and discussions.
- Collaborated with cross-functional teams to ensure quality requirements were integrated into all phases of product development.
Education
Master of Science - Organizational Excellence - ( 2025 - Present)
Hamdan Bin Mohammed Smart University
Dubai, United Arab EmiratesBachelor - of Applied International Business
Higher Colleges Of Technology
Fujairah06-2016
Skills
- Analytical Skills
- Computer Skills
- Mentoring and training
- Root-cause analysis
- Detail Oriented
- Collaboration and communication
- Consultative support
- Interpersonal Skills
- Positive and Professional
Trainings and Courses
ICDL certificate
IELTS certificate
Seven Tools Of Quality
Lean Six Sigma
RCA and Complaint Management
Behavioral Finance
Advanced AML CFT compliance program
Anti - Bribery & Anti - Corruption
Business Communication
Employee Motivation
Time Management
Stress Management
Languages
English
Arabic
Hindi
Timeline
Compliance Officer
Fujairah Municipality
07.2025 - Current
Customer Relation Executive
Federal Exchange
11.2023 - 12.2024
Quality Assurance Analyst
Du Emirates Telecommunications Corporation
10.2011 - 11.2012
Master of Science - Organizational Excellence - ( 2025 - Present)
Hamdan Bin Mohammed Smart University
Bachelor - of Applied International Business
Higher Colleges Of Technology