Summary
Overview
Work History
Education
Skills
Trainings and Courses
Languages
Timeline
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Moza Alhembar

Moza Alhembar

Fujairah

Summary

Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs.

Proactive Quality Assurance Expert eager to join the team, offering proven mentoring abilities, exceptional communication, and a commitment to elevating team performance to meet stringent quality benchmarks.

Overview

14
14
years of professional experience

Work History

Compliance Officer

Fujairah Municipality
07.2025 - Current
  • Assisted in compliance monitoring and reporting processes to ensure regulatory adherence.
  • Supported audits by gathering necessary documentation and preparing preliminary reports.
  • Conducted regular compliance audits and risk assessments to ensure adherence to laws and regulations.

Customer Relation Executive

Federal Exchange
11.2023 - 12.2024
  • Delivered high-quality customer service to a diverse client base, demonstrating strong interpersonal skills.
  • Managed daily financial transactions, ensuring efficient and accurate customer service.
  • Conducted regular audits of transactional activities to maintain a high level of precision and compliance.


Quality Assurance Analyst

Du Emirates Telecommunications Corporation
10.2011 - 11.2012
  • Established and met key product quality objectives in line with specified standards.
  • Provided mentorship and coaching to team members on quality assurance practices and principles.
  • Executed comprehensive audits and inspections to identify and facilitate process enhancements.
  • Fostered a culture of continuous improvement by leading quality-focused initiatives and discussions.
  • Collaborated with cross-functional teams to ensure quality requirements were integrated into all phases of product development.

Education

Master of Science - Organizational Excellence - ( 2025 - Present)

Hamdan Bin Mohammed Smart University
Dubai, United Arab Emirates

Bachelor - of Applied International Business

Higher Colleges Of Technology
Fujairah
06-2016

Skills

  • Analytical Skills
  • Computer Skills
  • Mentoring and training
  • Root-cause analysis
  • Detail Oriented
  • Collaboration and communication
  • Consultative support
  • Interpersonal Skills
  • Positive and Professional

Trainings and Courses

ICDL certificate

IELTS certificate

Seven Tools Of Quality

Lean Six Sigma

RCA and Complaint Management  

Behavioral Finance

Advanced AML CFT compliance program

Anti - Bribery & Anti - Corruption

Business Communication

Employee Motivation

Time Management 

Stress Management 


Languages

English
Arabic
Hindi

Timeline

Compliance Officer

Fujairah Municipality
07.2025 - Current

Customer Relation Executive

Federal Exchange
11.2023 - 12.2024

Quality Assurance Analyst

Du Emirates Telecommunications Corporation
10.2011 - 11.2012

Master of Science - Organizational Excellence - ( 2025 - Present)

Hamdan Bin Mohammed Smart University

Bachelor - of Applied International Business

Higher Colleges Of Technology

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Moza Alhembar