MUHAMMAD ALAMEESH
TELLER
DUBAI,UAE
Summary
Detail-oriented professional with expertise in anti-money laundering compliance, branch operations, and customer needs identification. Proficient in international funds transfers, financial products upselling, and currency exchange, with a strong track record of resolving customer queries efficiently. Adept at delivering tailored financial solutions while ensuring operational excellence and regulatory adherence. Committed to leveraging skills to drive customer satisfaction and organizational growth.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
TELLER
AL ANSARI EXCHANGE
Dubai, UAE
04.2023 - Current
- Buy and sell the foreign Currencies.
- International and local bank transfer.
- All kinds of WPS transactions.
- Detected counterfeit notes using specialized equipment, safeguarded branch against fraud.
- Took care to verify transactions and maintain security protocols, protecting institution from avoidable losses.
- Completed currency exchanges following current, accurate rates.
- Coordinated with other team members and back-office departments to manage peak hours effectively.
- Built strong customer relationships to foster loyalty and repeat business.
- Followed all central bank procedures during transactions.
- Maintained discretion and security in handling sensitive personal and financial data.
- Handled foreign currency exchanges accurately under fluctuating market conditions.
- Trained new tellers in institutional processes and procedures, mentoring through learning period and answering questions.
CASHIER
EIZ ELSHAM RESTURANT
Abu Dhabi, UAE
09.2021 - 01.2023
- Receiving payments from customers in cash or through a bank card.
- managing the restaurant, customer communications and inquires.
- Counted change correctly and issued customer receipts.
REMITTANCE CLERK
AL HARAM EXCHANGE
DAMASCUS, SYRIA
02.2018 - 06.2020
- Customer service and carrying out the operations of sending money
and collecting the money sent to the customer with carrying out
currency exchange operations - Payment utility bills and all bank accounts deposit,
Education
Bachelor of Commerce - BANKING AND INSURANCE
DAMASCUS UNIVERSITY
DAMASCUS,SYRIA 09.2017 - 06.2021
Skills
- Anti-Money laundering compliance
- Branch operations understanding
- Customer needs identification
- International funds transfers
- Financial products upselling
- Customer query resolution
- Currency exchange experience
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Languages
Arabic
Native
English
Upper intermediate
Accomplishments
- EMPLOYE OF THE MONTH MANY TIMES IN DFERENT BRANCHES AT AL ANSARI EXCHANGE
Certification
ICDL CERTIFICATE FOR COMOUTER DRIVING
Timeline
TELLER
AL ANSARI EXCHANGE
04.2023 - Current
CASHIER
EIZ ELSHAM RESTURANT
09.2021 - 01.2023
REMITTANCE CLERK
AL HARAM EXCHANGE
02.2018 - 06.2020
Bachelor of Commerce - BANKING AND INSURANCE
DAMASCUS UNIVERSITY
09.2017 - 06.2021
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