Muhammad Ehtasham
Dubai
Summary
Dedicated and service-oriented Cabin Crew professional with extensive experience delivering exceptional in-flight service on international long-haul and short-haul routes. Skilled in ensuring passenger safety, comfort, and satisfaction while maintaining the highest standards of hospitality and regulatory compliance. Proven ability to manage diverse passenger needs, handle onboard emergencies with composure, and collaborate effectively within multicultural crew teams. Recognized for strong communication skills, attention to detail, and commitment to creating a premium travel experience that reflects excellence in customer service and operational performance.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Cabin Crew
airblue
Dubai, UAE
11.2024 - Current
- Experienced Cabin Crew Member with over five years of service on international short-haul and long-haul routes based in Dubai. Responsible for ensuring passenger safety, delivering high-quality in-flight service across all cabin classes, and maintaining strict compliance with aviation safety regulations. Experienced in conducting safety demonstrations, performing pre-flight checks, handling medical and emergency situations, and assisting passengers with special needs. Recognized for professionalism, teamwork within multicultural crews, and consistently providing exceptional customer service in a fast-paced aviation environment.
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
Education
Level 4 Diploma - Business Management
OTHM
United kingdom, United Arab EmiratesSkills
- Microsoft Word and Excel PowerPoint presentations Outlook efficiency
- Verbal and written communication
- Digital messaging
- Efficient scheduling
- Calendar organization
Certification
MS Office Full Course (Word, Excel, PowerPoint, Outlook)
Languages
English
Upper intermediate
B2
Urdu
Advanced
C1
Additional Information
Valid UAE driving license 🪪
Personal Information
Timeline
Cabin Crew
airblue
11.2024 - Current
Level 4 Diploma - Business Management
OTHM