Summary
Overview
Work History
Education
Skills
Software
Generic
Muhammad Shahzad Alam

Muhammad Shahzad Alam

Marketing Manager
DUBAI

Summary

Built deep understanding of target audience and competitors to develop effective marketing messaging. Early adopter of latest industry trends and strategies, resulting in consistently fresh and creative ideas. Forward-thinking Sales and Marketing Manager with expertise in coordinating and managing staff and deploying successful marketing campaigns. Persistent leader with history of surpassing revenue objectives with market-savvy approaches and persuasive negotiation skills. Talented project manager successful at tackling problems with tenacity and sound judgment. Knowledgeable Seafood Clerk skillful in estimating demand, placing orders and merchandising product for outstanding sales. Familiar with different types of fish and shellfish. Polished in preparing and packaging fish and frozen seafood items. Recognized for reducing risk of contamination by implementing core health and safety protocols.

Overview

12
12

Years of professional experience Marketing & Banking & Finance

2
2

Years of Postgraduate & Master

6
6
Language

Work History

MARKETING MANAGER

IBHAR FISH TRADING LLC
DUBAI, UAE
01.2017 - Current
  • Implement marketing and sales strategy of The company product and oversee execution
  • Develop an adaptive marketing and sales strategy to capture consumer pulse and market developments
  • Conduct demographic analysis of sales regions for targeted advertising and marketing campaigns
  • Coordinate with advertising executives to create effective marketing campaigns, distributed over various promotion channels, including television, print, Internet, and other mediums, according to business needs
  • Create information brochures and promotion pamphlets for customers
  • Develop sustainable long-term relationships with clients, customers, and distributors
  • Handle communication with clients and guarantee immediate delivery of products.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations

Sales Executive Credit Cards & Personal Loan

Dunia Finance LLC- Bank & Financial Institution
DUABI, UAE
05.2015 - 12.2016
  • Maintained product details and protocols to comply with contracts and disclosures.
  • Developed and maintained tracking process for plastics and cardholder agreements to support business objectives and projected credit card volumes.
  • Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
  • Completed and processed write-off and close-out packages to ascertain accuracy of entries and credits.
  • Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.

Customer Service Representative

STANDARD CHARTERED BANK
05.2010 - 06.2014
  • Handle customer complaints and take appropriate action to resolve them
  • Explain to customers the different types of credit card options that are available, as well as the terms of the services
  • Review and update credit card files
  • Submit applications to credit analysts for verification and recommendation
  • Set credit policies, credit lines, procedures and standards in conjunction with senior managers
  • Market research for existing and future products handling all marketing collateral content and production

Education

MASTER iN BANKING & FINANCE - Islamic Banking & Finance

University of Karachi
Karachi Pakistan
01.2009 - 12.2009

Postgraduate Diploma (PGD) - Banking & Finance

University of Karachi
Karachi Pakistan
01.2008 - 12.2008

Skills

Market Positioning

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Software

Operating System MS-Windows

Office Package (MS-Word, MS-Excel

MS Internal Explorer, Web Browsing, Email Checking

Muhammad Shahzad AlamMarketing Manager