Muhammad Tayyab
IT Consultant
Dubai
Summary
Proven ability to create and deliver solutions tied to business growth, organizational development, and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects, and teams in a range of IT environments. System administrator with minimal experience managing server infrastructures and data-centre operations across, Windows and Mac OS X platforms. Electively plan, install, configure and optimize IT infrastructures to achieve high availability and performance. Multi-tasking Consultant well-known for successfully taking projects from beginning stages to completion.
Multi-tasking Consultant well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in Computer technology. Commended for consistently meeting new technical challenges and finding solutions to satisfy customer needs.
Overview
2025
2025
years of professional experience
6
6
years of post-secondary education
9
9
Certifications
Work History
IT Consultant
Perfect Purity General Trading LLC
09.2023 - Current
- Handling Amazon Workspaces and optimizing virtual desktop environments.
- Managing and configuring applications on AWS to ensure performance, reliability, and security.
- Supporting teams with Microsoft Azure Blob Storage for ZATCA implementation.
- Collaborating with various vendors related to IT equipment and managing direct connections until project completion.
- Leading new technology implementations and driving digital transformation.
- Overseeing procurement processes, including sourcing and negotiating with vendors for invoice handling and AI software selection.
- Fully managing the Office 365 admin portal, including email security software like DLP and SharePoint emails.
- Providing comprehensive user support and IT asset management.
- Implementing and managing email security measures across the organization.
- Facilitating cross-functional collaboration to optimize cloud solutions and IT processes.
- Designing and implementing infrastructure and cloud solutions for new site openings, including PBX, CCTV, Time and Attendance systems, and ensuring SIRA compliance.
- Managing vendors for new site openings, ensuring timely and compliant implementation of all related systems.
- Inspected equipment, assessed functionality, and optimized controls.
- Increased user satisfaction by providing timely and effective troubleshooting support for various technical problems.
- Reduced downtime by proactively addressing potential issues through regular system maintenance and updates.
IT Team Lead & Pre-Sales Consultant
ITECCURATELY DUBAI L.L.C
3 2023 - 09.2023
- Tested new software and hardware prior to deployment.
- Offered assistance in implementing and developing training programs.
- Assisted in development of system security protocols.
- Generated reports to track performance and analyze trends.
- Installed, configured and maintained computer systems and network connections.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Presented proposals to customers at industry events, such as conferences and trade shows.
- Collaborated with bid project team to assemble proposals and produce customer-facing materials.
- Liaised with suppliers and third-party service vendors to maintain accurate, up-to-date pricing list for sourced components.
- Communicated directly with potential customers, fielding initial calls to elicit full business proposals.
- Translated client requirements into documentation for product management teams, producing necessary ephemera.
- Helped streamline repair processes and update procedures for support action consistency.
- Patched software and installed new versions to eliminate security problems and protect data.
- Reference : +971522049736
IT-SUPPORT ( Annual Maintenance Contract AMC )
EURODIESEL| MAXUSCORAL|LIVINGROOM|WARDHOLDINGS|
05.2020 - 03.2023
- Handled almost 50 calls per day to address customer inquiries and concerns.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created plans and communicated deadlines to complete projects on time.
- Monitored company inventory to keep stock levels and databases updated.
- Prepared variety of different written communications, reports and documents.
- Developed team communications and information for meetings.
- Maintaining Inventories, Telephonic System, Servers, Backups, Firewalls, Infrastructure, Exchange online, ERP, Attendance software's ETC.
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Conducted research, gathered information from multiple sources and presented results
- Used coordination and planning skills to achieve results according to schedule
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Paid attention to detail while completing assignments
- Delivered services to customer locations within specific time frames
- Provided professional services and support in a dynamic work environment
- Passionate about learning and committed to continual improvement
- Cultivated interpersonal skills by building positive relationships with others
- Worked well in a team setting, providing support and guidance
- Excellent communication skills, both verbal and written
- Demonstrated respect, friendliness and willingness to help wherever needed
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Skilled at working independently and collaboratively in a team environment
- Proven ability to develop and implement creative solutions to complex problems
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Proved successful working within tight deadlines and a fast-paced environment
- Identified issues, analyzed information and provided solutions to problems
- Resolved problems, improved operations and provided exceptional service
- Developed strong communication and organizational skills through working on group projects
- Self-motivated, with a strong sense of personal responsibility
IT-Consultant
AX SERVICES F.Z.C
02.2020 - 03.2023
- Created, updated and maintained Azure security standards and best practices across Azure domain.
- Authored clear, concise and complete communications for change, incident and problem management.
- Worked with developers to integrate resources within projects using Azure and Azure DevOps.
- Created, updated and maintained dev-ops scripts to manage, distribute and secure company data.
- Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
- Optimized dust, temperature and humidity controls for installed systems.
- Developed next generation integration platform for internal applications.
- Designed and developed analytical data structures.
- Conducted data modeling, performance and integration testing.
- Estimated work hours and tracked progress using Scrum methodology.
- Coordinated deployments of new software, feature updates and fixes.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Created proofs of concept for innovative new solutions.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Analyzed work to generate logic for new systems, procedures and tests.
- Translated technical concepts and information into terms parties could easily comprehend.
Project: Implementation of SAP
Emirates Transformer & Switchgear Limited
06.2021 - 08.2021
- Created plans and communicated deadlines to complete projects on time.
- Design whole Infrastructure for development and implementation for SAP installation.
- Installation of hardware included multiple servers storage and firewall.
- Coordination with SAP Team for requested resources like VM Creations, Clustering high availability on VMWare environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Point of Contact related to this project IT HEAD Mr. Vinod : 048816288
Desktop Support Technician Warehouse Executive
Himont Pharmaceuticals
03.2019 - 11.2019
- Handling AD, Configuring Office 2019, Software Installation and deflation.
- Identified negative hardware performance trends and common issues afflicting systems, reporting findings for remediation.
- Collaborated with business partners and internal stakeholders to optimize scheduling of repair and upgrade jobs, minimizing resource availability disruptions.
- Purchased, setup and installed new computers.
- Authored detailed documentation on service call resolutions, providing valuable data on both personnel performance and effective remediation techniques.
- Managed end-user accounts and permissions, overseeing correct provisioning of access rights in accordance with security best practices.
- Contact Number : +92 42 35814393
Desktop Support Engineer
Roop Singhar Cosmetics
01.2018 - 03.2019
- Installation of POS ( Point of Sales ),Printers
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Configured hardware, devices and software to set up work stations for employees.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Assisted end-users with conference room equipment setup and operation.
- Contact Number: +92 42 37864077
Education
Masters of Information Technology (MIT) - Computer And Information Sciences
University of Information Technology
01.2015 - 09.2018
License -
U.A.E Valid Driving License
04.2022 - 06.2024
Skills
- Team Collaboration
- Effective Multitasking
- Team Leadership
- Strong Verbal Communication
- IT System Maintenance
- Technical Problem Analysis
- Technical Desktop Support
- Information technology infrastructure
Certification
CCNA (CISCO Certified Network Associate)
Personal Information
Timeline
IT Consultant
Perfect Purity General Trading LLC
09.2023 - Current
Microsoft Azure Network Engineer Associate
01-2023
Microsoft Azure Developer Associate
12-2022
Microsoft 365 Certified Fundamentals
11-2022
Microsoft Azure Administrator Associate
11-2022
3CX Basic Certification
07-2022
License -
U.A.E Valid Driving License
04.2022 - 06.2024
Project: Implementation of SAP
Emirates Transformer & Switchgear Limited
06.2021 - 08.2021
Seqrite Security Professional ( CSP )
03-2021
IT-SUPPORT ( Annual Maintenance Contract AMC )
EURODIESEL| MAXUSCORAL|LIVINGROOM|WARDHOLDINGS|
05.2020 - 03.2023
CCNA (CISCO Certified Network Associate)
04-2020
Yeastar Solution Provider
03-2020
IT-Consultant
AX SERVICES F.Z.C
02.2020 - 03.2023
Desktop Support Technician Warehouse Executive
Himont Pharmaceuticals
03.2019 - 11.2019
MCSE ( Microsoft Certified Systems Engineer)
03-2019
Desktop Support Engineer
Roop Singhar Cosmetics
01.2018 - 03.2019
Masters of Information Technology (MIT) - Computer And Information Sciences
University of Information Technology
01.2015 - 09.2018
IT Team Lead & Pre-Sales Consultant
ITECCURATELY DUBAI L.L.C
3 2023 - 09.2023
Similar Profiles
Deepali HiremathDeepali Hiremath
Sr.Procurement Officer at Perfect Nine General Trading And Technical ServiceSr.Procurement Officer at Perfect Nine General Trading And Technical Service
Nicole Sharene HargrowNicole Sharene Hargrow
Sales Territory Manager at Perfect PuritySales Territory Manager at Perfect Purity
MANSOOR MANZOORMANSOOR MANZOOR
E-Commerce Online Executive at Perfect electronics trading llcE-Commerce Online Executive at Perfect electronics trading llc