Summary
Overview
Work history
Education
Skills
Timeline
Generic
MUHAMMED BILAL A

MUHAMMED BILAL A

Sharjah,UNITED ARAB EMIRATES

Summary

Accomplished professional with extensive expertise in automotive service management, specialising in vehicle maintenance and repair scheduling. Proficient in handling financial transactions and adept at analysing performance metrics to enhance service efficiency. Demonstrates a strong understanding of workshop processes and automotive terminology, complemented by exceptional customer service skills. Skilled in data entry and proficient with the Microsoft Office Suite, ensuring accurate service history analysis and effective vehicle service bookings. Committed to leveraging knowledge of vehicle parts and repair understanding to drive operational excellence within the automotive industry.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Service advisor

MARUTI SUZUKI POPULAR MOTORS
NILAMEL KERALA, INDIA
06.2025 - 11.2025
  • Assisted customers in identifying automotive needs and provided tailored recommendations.
  • Coordinated service appointments and maintained accurate service records for efficiency.
  • Interacted with technicians to ensure seamless communication regarding vehicle repairs.
  • Addressed customer inquiries and resolved concerns to enhance overall satisfaction.
  • Prepared detailed estimates for services and parts required for vehicle maintenance.
  • Utilised diagnostic tools to assess vehicle issues and recommend appropriate solutions.
  • Followed up with customers post-service to ensure satisfaction and build rapport.

Mechanical technician

MARUTI SUZUKI POPULAR
NILAMEL KERALA, INDIA
03.2024 - 05.2025
  • Assembled mechanical components for various automotive models ensuring adherence to quality standards.
  • Conducted regular inspections of machinery to identify potential issues and maintain operational efficiency.
  • Operated diagnostic equipment to troubleshoot mechanical problems and recommend solutions to enhance performance.
  • Maintained accurate records of maintenance activities and repairs to support compliance with regulatory requirements.
  • Assisted in training new technicians on proper procedures and safety protocols to foster a safe working environment.
  • Utilised hand and power tools effectively to execute repairs and modifications on mechanical systems.

Assistant mechanic

SURYA BALA FORD
KOYAMBATHOOR, INDIA
12.2023 - 02.2024

Working as a assistant mechanic

  • Assisted in performing routine maintenance tasks and inspections on various vehicles.
  • Collaborated with senior mechanics to troubleshoot and resolve mechanical issues effectively.
  • Utilised diagnostic equipment to identify faults and recommend appropriate repairs.
  • Contributed to maintaining a clean and organised workshop environment to promote safety.
  • Participated in training sessions to enhance knowledge of automotive systems and repair techniques.
  • Engaged in customer service by communicating repair needs and updates to clients.
  • Maintained accurate records of services performed and parts used during vehicle repairs.

Education

Diploma - AUTOMOBILE ENGINEERING

MGM POLYTECHNIC
KERALA INDIA
06.2021 - 11.2023

HIGHER SECONDARY -

MKLMHSS KANNANALLOOR
KERALA INDIA

HIGH SCHOOL -

MKLMHSS KANNANALLOR
KERALA INDIA

Skills

  • Financial transactions handling
  • Understanding workshop processes
  • Automotive terminology
  • Repairs scheduling
  • Vehicle maintenance expertise
  • Performance metrics analysis
  • Service history analysis
  • Knowledge of vehicle parts
  • Automotive repair understanding
  • Data entry proficiency
  • Customer Service
  • Microsoft Office Suite
  • Vehicle service bookings

Timeline

Service advisor

MARUTI SUZUKI POPULAR MOTORS
06.2025 - 11.2025

Mechanical technician

MARUTI SUZUKI POPULAR
03.2024 - 05.2025

Assistant mechanic

SURYA BALA FORD
12.2023 - 02.2024

Diploma - AUTOMOBILE ENGINEERING

MGM POLYTECHNIC
06.2021 - 11.2023

HIGHER SECONDARY -

MKLMHSS KANNANALLOOR

HIGH SCHOOL -

MKLMHSS KANNANALLOR
MUHAMMED BILAL A