MUSTAFA HAIDRI
Dubai
Summary
Strategic supply chain professional with 11+ years of experience in designing and implementing solutions that drive operational excellence and business growth. Proven expertise in building strategic partnerships, optimizing performance through data-driven insights, and leading cross-functional teams to achieve organizational goals. Successfully managed high-stakes negotiations, scaled operations, and delivered measurable results in complex, high-growth environments.
Overview
9
9
years of professional experience
Work History
Sr Manager, Solutions
DSV Global Transport & Logistics
01.2024 - Current
- Designed and implemented scalable fulfillment solutions across MENA
- Negotiated service agreements and led solution design sessions to ensure client satisfaction and mutual growth
- Implemented and monitored Standard Operating Procedures (SOPs) to achieve compliance and streamline cross-regional operations
- Utilized data analytics to track KPIs, identify trends, and spearhead initiatives that improved service quality and efficiency (+15%)
Sr Manager, Solutions
DSV Global Transport & Logistics
01.2022 - 01.2024
- Introduced innovative solutions to address client pain points, enhancing scalability and service reliability across regions
- Led high-stakes negotiations to secure $120M in automation solutions, including multi-channel distribution center for Sephora
- Managed end-to-end fulfillment strategies, from CAD layout design to financial modeling and sensitivity analysis
- Collaborated with cross-functional teams (Legal, Finance, and Operations) to align on objectives and execute seamless project implementation
- Introduced innovative solutions to address client pain points, enhancing scalability and service reliability across regions
Manager, Solutions Design
SCI Group Inc (Metro Supply Chain)
07.2019 - 01.2022
- Developed strategic partnerships with key clients, resulting in $100M+ in new business acquisitions across retail, healthcare, and e-commerce sectors
- Conducted market analysis to identify trends and design solutions that aligned with client goals and operational needs
- Led negotiations for multi-year contracts, balancing cost efficiency with service quality to deliver win-win agreements
- Designed SOPs to optimize 3PL operations and implemented monitoring systems to track compliance and improve rider reliability
Operations Manager
SCI Group Inc (Metro Supply Chain)
02.2018 - 07.2019
- Oversaw 3PL operations, ensuring inventory accuracy and operational compliance while managing a team of 25+ employees
- Implemented data-driven decision-making processes, reducing stock discrepancies by 20% and improving operational reliability
- Conducted performance reviews and team training, fostering a culture of continuous improvement and collaboration
- Addressed operational challenges swiftly by designing innovative solutions that enhanced service levels and efficiency
Engineering Analyst- Retail & Ecomm
Home Depot
08.2015 - 02.2018
- Supported the design and execution of fulfillment strategies for retail and e-commerce distribution centers across Canada
- Created process flows and implemented slotting plans that optimized multi-season storage solutions
- Provided engineering support for investment projects, ensuring alignment with operational goals and scalability requirements
- Analyzed operational data to identify areas for improvement, contributing to enhanced service levels and client satisfaction (+25%)
Education
Executive MBA - Supply Chain & Finance
Quantic School of Business
Washington, DC02.2024
Master of Engineering - Industrial Engineering
University of Toronto
Toronto, Canada08.2015
Lean Six Sigma Black Belt -
Six Sigma Global Institute
Toronto, Canada10.2018
Skills
- Advance Excel
- Account Management
- ERP / WMS / TMS
- Contract Negotiation
- Autocad
- Financial Modelling
- Power BI / SQL
- Operations Management
Key Achievements
- Strategic Partnership Management: Built and maintained high-trust relationships, securing $250M+ in new contracts and renewals.
- Operational Excellence: Leveraged analytics to monitor KPIs, identify trends, and drive continuous improvement in fulfillment operations.
- Performance Optimization: Spearheaded initiatives that improved service quality and reduced operational discrepancies by 20%.
- Market Adaptability: Identified emerging trends to develop scalable solutions that addressed fluctuating demands.
Additional Information
Nationality: Canadian
UAE Drivers License: Yes
Timeline
Sr Manager, Solutions
DSV Global Transport & Logistics
01.2024 - Current
Sr Manager, Solutions
DSV Global Transport & Logistics
01.2022 - 01.2024
Manager, Solutions Design
SCI Group Inc (Metro Supply Chain)
07.2019 - 01.2022
Operations Manager
SCI Group Inc (Metro Supply Chain)
02.2018 - 07.2019
Engineering Analyst- Retail & Ecomm
Home Depot
08.2015 - 02.2018
Executive MBA - Supply Chain & Finance
Quantic School of Business
Master of Engineering - Industrial Engineering
University of Toronto
Lean Six Sigma Black Belt -
Six Sigma Global Institute
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