Mutya Malabanan
Waitress
Abu Dhabi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Waitress / Cashier
Al Farah Foul Fattah Restaurant
Abu Dhabi
2022.01 - Current
Hostess
Genghis Grill
Abu Dhabi
2016.12 - 2017.05
Hostess, Cashier, Waitress
Sushi Maru Japanese Restaurant
Abu Dhabi
2013.03 - 2016.03
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered questions about store policies and addressed customer concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Undergrad - Nursing Assistance
Isabela State University
IsabelaSkills
Menu memorization
Certification
Essential food safety training
Timeline
Waitress / Cashier
Al Farah Foul Fattah Restaurant
2022.01 - Current
Hostess
Genghis Grill
2016.12 - 2017.05
Hostess, Cashier, Waitress
Sushi Maru Japanese Restaurant
2013.03 - 2016.03
Undergrad - Nursing Assistance
Isabela State University
Essential food safety training
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