Mutya Malabanan
Waitress
Abu Dhabi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
1
1
Language
Work History
Waitress / Cashier
Al Farah Foul Fattah Restaurant
Abu Dhabi
01.2022 - Current
Hostess
Genghis Grill
Abu Dhabi
12.2016 - 05.2017
Hostess, Cashier, Waitress
Sushi Maru Japanese Restaurant
Abu Dhabi
03.2013 - 03.2016
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered questions about store policies and addressed customer concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Undergrad - Nursing Assistance
Isabela State University
IsabelaSkills
Menu memorization
To-go order preparation
Guest seating arrangements
High-volume dining
Beverage preparation
Cash Handling
Food and beverage pairings
Ordering procedures
Bill computation
Food preparation and safety
Food station setup
Food spoilage prevention
Certification
Essential food safety training
Timeline
Waitress / Cashier
Al Farah Foul Fattah Restaurant
01.2022 - Current
Hostess
Genghis Grill
12.2016 - 05.2017
Hostess, Cashier, Waitress
Sushi Maru Japanese Restaurant
03.2013 - 03.2016
Undergrad - Nursing Assistance
Isabela State University