Microsoft Office Excel, Word, and PowerPoint
Nabil Belymam
Team Leader
Dubai
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Team Leader
Gucci Beauty, Coty Luxury LLC.
Dubai
12.2019 - Current
- Spearhead and supervise a high-performing sales team of 6 members, providing guidance and mentorship to foster professional growth and drive exceptional results.
- Develop and implement strategic sales plans to boost revenue, expand customer base, and penetrate new markets.
- Continuously monitor team performance, analyzing key metrics, and implementing improvements to achieve and exceed sales targets.
- Collaborate with cross-functional departments to ensure seamless operations, effective inventory management, and exceptional customer service.
- Conduct regular training sessions to enhance product knowledge and sales techniques, resulting in increased team productivity and customer satisfaction.
- Successfully negotiate and finalize business contracts with major clients, contributing to business expansion and brand reputation.
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Built strong relationships with customers through positive attitude and attentive response
Senior Sales Executive
Makeup and Perfumes- Coty luxury LLC
Dubai
06.2017 - 12.2019
- Demonstrated expertise in achieving and surpassing individual sales goals consistently.
- Cultivated strong relationships with clients through exceptional communication and customer service, resulting in repeat business and referrals.
- Conducted market research to identify potential leads and opportunities, contributing to development of targeted marketing strategies.
- Assisted in development of new product launches, offering valuable insights into customer preferences and market trends.
- Acted as brand ambassador, promoting company's image and values at various events and trade shows.
Perfume specialist
Al Maserv LTD Free ZONE
Dubai
11.2013 - 06.2017
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Followed all company policies and procedures to deliver quality work.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Developed and implemented systems to track customer feedback and satisfaction.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Representative
Paris Gallery, Luxury Store department
Dubai
09.2012 - 10.2013
- Successfully marketed and sold luxury cosmetic products, consistently achieving sales targets and earning recognition for exceptional performance.
- Maintained comprehensive understanding of product features and benefits to deliver persuasive sales pitches to clients.
- Conducted regular follow-ups with clients, ensuring customer satisfaction and building strong, lasting relationships.
- Coordinated and participated in promotional events, contributing to increased brand visibility and market share.
- Collaborated with marketing team to create compelling product presentations and sales materials.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Sales Executive
Chalhoub Group, Carolina Herrera
Abu Dhabi
08.2008 - 08.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales
Customers Service
Al Khaleej News Paper,
Sharjah
11.2006 - 01.2008
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times
- Reduced process inconsistencies and effectively trained team members on best practices and protocols
Education
Courses:of Business Administration
Harv Eker Academy
US 01.2020 - 06.2021
High School Diploma -
Lycee Lalla Amina
Meknes Morocco 09.2003 - 07.2004
IT Management Technician - Technical
Al Khawarizmy Institute
Meknes Moroco 01.2003 - 08.2005
Skills
Team Leadership
Software
(CRM) Software
Email Communication
Data Analytics
Learning Management Systems (LMS)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Courses:of Business Administration
Harv Eker Academy
01.2020 - 06.2021
Team Leader
Gucci Beauty, Coty Luxury LLC.
12.2019 - Current
Senior Sales Executive
Makeup and Perfumes- Coty luxury LLC
06.2017 - 12.2019
Perfume specialist
Al Maserv LTD Free ZONE
11.2013 - 06.2017
Sales Representative
Paris Gallery, Luxury Store department
09.2012 - 10.2013
Sales Executive
Chalhoub Group, Carolina Herrera
08.2008 - 08.2012
Customers Service
Al Khaleej News Paper,
11.2006 - 01.2008
High School Diploma -
Lycee Lalla Amina
09.2003 - 07.2004
IT Management Technician - Technical
Al Khawarizmy Institute
01.2003 - 08.2005
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