NABIN NISSAMUDEEN
Sharjah,United Arab Emirates
Summary
Dynamic professional with expertise in communication and organizational skills, focused on problem-solving and applying analytical insights. Proven ability to manage multiple tasks, facilitate group discussions, and oversee projects effectively.
Overview
3
3
years of professional experience
Work history
Promoter
Byju's Learning App
Sharjah, UAE
05.2022 - 09.2022
- Built strong consumer relationships with engaging product demonstrations.
- Maintained up-to-date knowledge of industry trends to provide relevant information to consumers.
- Informed current and potential customers about product updates, special offers and new products.
- Distributed promotional materials to enhance visibility and attract target audiences.
Sales promoter
New yorker, Ibn Battuta Mall
Dubai, UAE
01.2023 - 02.2023
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Advised customers on product selection based on their needs.
- Collaborated with team members for efficient store operations.
- Helped customers obtain specialised help for refunds and exchanges.
Traffic Marshal
Dubai World Trade Center
Dubai, UAE
10.2023 - 11.2023
- Improved communication with drivers using hand signals and radio contact.
- Monitored and reported any hazardous conditions on roads promptly, minimising potential risks for drivers and pedestrians alike.
- Ensured safety of pedestrian crossing by effectively controlling traffic flow.
- Collaborated with other traffic marshal to determine clear routes.
Cashier
Magic Planet, Al Zahia City Center
Sharjah, UAE
03.2024 - 05.2024
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Completed opening and closing procedures each day.
- Greeted customers entering store and responded promptly to customer needs.
- Managed queue effectively during peak hours for seamless checkout process.
Sales executive
Threads Uniform Store, City Land
Dubai, UAE
06.2024 - 08.2024
- Prioritized important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Maintained quality assurance standards for all products and services.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Built long-term relationships with customers and generated referrals from existing clients.
Surveyor
Lipton Project
Sharjah, UAE
01.2025 - 03.2025
- Conducted boundary analysis for accurate property delineation.
- Compiled comprehensive survey reports for informing key decision-making processes.
- Produced precise drawings from survey data using computer-aided design software.
- Performed detailed site inspections to ensure construction adhered to project plans.
Education
Bachelor of Business Administration -
Westford University
Sharjah, UAE 05.2001 -
Higher Secondary -
Sharjah Indian School
Sharjah, UAESkills
- Customer Service & Support
- Advanced knowledge of email management tools (Microsoft Outlook, Gmail) for efficient correspondence
- Skilled in live chat platforms and multiline phone systems for real-time customer support
- Operations & Team Management
- Effective team leadership, scheduling, and shift management to maintain operational efficiency
- Proven problem-solving abilities to address challenges and enhance service quality
- Technical & Computer Proficiency
- Familiarity with Windows and mac OS operating systems, as well as Office software (Microsoft Office, Google Workspace)
- Typing speed and accuracy for handling inquiries via email, chat and digital platforms
DECLARATION
I HEREBY DECLARE THAT THE ABOVE INFORMATION IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.
Timeline
Surveyor
Lipton Project
01.2025 - 03.2025
Sales executive
Threads Uniform Store, City Land
06.2024 - 08.2024
Cashier
Magic Planet, Al Zahia City Center
03.2024 - 05.2024
Traffic Marshal
Dubai World Trade Center
10.2023 - 11.2023
Sales promoter
New yorker, Ibn Battuta Mall
01.2023 - 02.2023
Promoter
Byju's Learning App
05.2022 - 09.2022
Bachelor of Business Administration -
Westford University
05.2001 -
Higher Secondary -
Sharjah Indian School