NARENDRA SHRESTHA
Ajman
Summary
Professional retail leader with strong background in driving sales, enhancing customer experiences, and optimizing store operations. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, and strategic planning. Reliable and highly focused on achieving organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supermarket Manager
Hypermart
Dubai, United Arab Emirates
09.2023 - Current
- Developed and implemented training programs for staff to enhance customer service skills.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Led team meetings to communicate store goals and foster a collaborative work environment.
- Enhanced visual merchandising strategies, resulting in improved product accessibility and presentation.
- Established performance metrics to track employee productivity and improve overall store performance.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coordinated promotional events, increasing foot traffic and boosting sales revenue.
Supervisor
Nesto Hypermarket
10.2015 - 09.2023
- Implemented process improvements that streamlined stock replenishment procedures, reducing downtime.
- Analyzed sales data to optimize product placement and inventory levels, driving increased sales volume.
- Coordinated cross-departmental communication to facilitate smooth operations and resolve any issues promptly.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Hospitality Management - Business Administration
Tribhuban University KTM
Kathmandu08-2015
High School Diploma -
Jana Jagreeti Higher Secondary School Sindhuli
Sindhuli 07-2011
Skills
- Team leadership
- Strategic selling
- Inventory control
- Sales enhancement
- Customer service excellence
- Budget management
- Strategic planning
- Operations management
- Sales analysis
- Store growth planning
Certification
- Certified Retail Management Professional - Retail Industry Leaders Association
- Advanced Sales Strategies - Nesto Hypermarket LLC
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Supermarket Manager
Hypermart
09.2023 - Current
Supervisor
Nesto Hypermarket
10.2015 - 09.2023
Bachelor of Hospitality Management - Business Administration
Tribhuban University KTM
High School Diploma -
Jana Jagreeti Higher Secondary School Sindhuli