Summary
Overview
Work History
Education
Skills
Languages Known
References
Training
Disclaimer
Timeline
Generic
Naseef Kareem

Naseef Kareem

Abu Dhabi

Summary

Professional in relationship management with proven ability to drive customer satisfaction and business growth. Expertise in client engagement, strategic planning, and conflict resolution. Strong focus on team collaboration and adapting to changing needs to achieve results. Reliable and resourceful with excellent communication and interpersonal skills.

Overview

13
13
years of professional experience

Work History

Senior Relationship officer

FIRST ABU DHABI BANK
10.2017 - Current
  • Customer relationship officer in multi product sales in conventional and Islamic banking
  • Cultivated strong client relationships, enhancing customer satisfaction and loyalty through personalized service.
  • Follow ups settlement process with other banks.
  • Fund releasing and holding of customers account.
  • Operating INTELLECT and CAS.
  • Meeting and listing up new companies.
  • To ensure Target achievement on core product (personal loan).
  • Analyzed client financial needs, providing tailored solutions that aligned with long-term goals.
  • Increased client satisfaction with timely and accurate responses to inquiries and concerns.

Relationship officer

COMMERCIAL BANK OF DUBAI
05.2015 - 06.2017
  • Meeting the deadlines and achieving the targets assigned by Managers.
  • Follow up and meeting of new and regular customers.
  • Facilitated meetings and discussions between clients, sales and delivery teams.
  • Meeting and listing up new companies
  • To ensure Target achievement on core products.
  • Product dealing with, Personal Loan, Long term UAE national loan, Direct debit, Over Draft, Mortgage, Credit Card. Etc.

SALES EXECUTIVE

AJMAN BANK
12.2013 - 01.2015
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Contributed to event marketing, sales and brand promotion.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • To solicit fresh customers as per agreed bank’s polices, strategy and target
  • Focus on exclusive customers segment for higher sales penetration as well as activation.
  • Monitored service after sale and implemented quick and effective problem resolutions.

SALES EXECUTIVE

FIRST GULF BANK
03.2012 - 12.2013
  • To achieve set sales targets as given by the sales manager
  • Main responsibility is to convince the people to buy our products like credit cards
  • To solicit fresh customers as per agreed bank’s polices, strategy and target
  • To facilitate existing customers with new promotions and packages

Education

MBA - Finance and HRM

Anna University

Bachelor of Commerce - undefined

Calicut University

Higher Secondary - Commerce

Board of Public Examination

SSLC - undefined

Board of Public Examination

Skills

  • Product Promotion
  • Team leadership
  • Critical thinking
  • Customer relationship management
  • Analytical problem solving
  • Client engagement
  • Financial planning processes
  • Teamwork and collaboration
  • Market Planning & Analysis
  • Administrative Skills
  • Presentation Skills
  • Team Player

Languages Known

English, Hindi, Malayalam and Tamil

References

WAEL OMER Sles manager FAB - 0566599128

Anup, Harish Udeshi, Sales Manager, 0554710076, FAB

Training

  • Name of the Organisation: Cowma Milk Processing Plant.
  • Location : Palakkad, Kerala, Indi

Disclaimer

I hereby declare that all the above given informations are correct and true to the best of my knowledge and if i selected I will discharge my duties and responsibilities to the entire satisfaction of my superiors. Naseef Kareem.

Timeline

Senior Relationship officer

FIRST ABU DHABI BANK
10.2017 - Current

Relationship officer

COMMERCIAL BANK OF DUBAI
05.2015 - 06.2017

SALES EXECUTIVE

AJMAN BANK
12.2013 - 01.2015

SALES EXECUTIVE

FIRST GULF BANK
03.2012 - 12.2013

Bachelor of Commerce - undefined

Calicut University

Higher Secondary - Commerce

Board of Public Examination

SSLC - undefined

Board of Public Examination

MBA - Finance and HRM

Anna University

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Naseef Kareem